Health Records Clerk
Job summary
WORKING HOURS ARE WEDNESDAY - SUNDAY 9am-5pm - NO FLEXIBILITY
An exciting opportunity has arisen within The Digitised Health Records Services to be part of the team based at Online House, Cleppa Park in Newport. This is a busy but supportive team, and we are looking for individuals who have:
Excellent Communication skills
Excellent Organisational skills
Excellent attention to detail
Flexibility in working practices
The ability to work as a team
The ability to work under pressure and to deadline
Our goal is to ensure the availability of the Health Record to support the journey towards the digitisation of patient records. Digitised Health records play a vital part in patient care, and you will be part of a team who ensure the availability of the patient record, supporting Health care professionals caring for the patient.
We can offer varied working schedules to suit your lifestyle and can offer many training and development opportunities to progress your career within this service.
If you would like to be part of our team and believe you can help us achieve our aims, then this is the place for you.
Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed
Main duties of the job
** Full UK driving licence required, as this role will require you to travel between sites on a daily basis using a health board vehicle.
Locate, retrieve, and track patient records
Prepping patient records in line with Standard Operating procedures
Quality checking paper records
Dealing with enquiries
Maintain professional communication with all disciplines of staff
Deal with internal/external requests for information in accordance with data protection
Scanning the patient record using the latest technology
Quality checking the scanned patient record
Storing the paper record in line with retention procedures
Candidates are advised to ensure they refer to the attached Person Specification and use the 'Supporting Information' section of the application form to detail how they meet the various requirements.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications & Knowledge
- NVQ2 in administration OR basic general education, literate and numerate
- A willingness to undertake mandatory training and future training as required by the post
- Knowledge of IT systems
- Understanding of team working ethos
Experience
- Previous clerical experience or similar
- Customer service experience
Skills and Attributes
- Good communication skills
- Ability to use initiative & meet deadlines
- Polite & professional telephone manner
- Ability to work well under pressure
- Ability to develop good & effective employee relationships
- Ability to follow instructions
- Ability to work flexible either as part of a team or using ones initiative to meet the needs of the service
- Flexible to the needs of the service
- Demonstrate a commitment to achieving high quality standards of work
- Willingness to work under direction but also self-starter
Other
- Welsh speaker (Level 1) or willingness to work towards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Online House
Cleppa Park
Newport
NP10 8BA
United Kingdom
Employer's website
https://abuhb.nhs.wales/