People Systems Specialist - FTC

People Systems Specialist (12-Month Fixed-Term Contract)
Location: London

Contract Type: Fixed Term (12 months)

Reporting to: People Systems Technical Lead

Organisation: A leading global professional services firm

We're looking for a proactive and detail-oriented People Systems Specialist to join our global HR Technology team on a 12-month fixed-term contract. This is an excellent opportunity for someone with Workday experience who enjoys problem-solving, improving processes, and supporting a broad HR community.

In this role, you'll work hands-on with Workday, providing first-line systems support, contributing to configuration enhancements-particularly within Recruitment-and helping ensure our people systems run smoothly. You'll work closely with HR colleagues, recruiting teams, and internal IT partners across multiple regions.

• Serve as first-line support for Workday queries, managing the Workday specialist queue in ServiceNow and escalating to functional leads when necessary.

• Support configuration and maintenance across active Workday modules, with a focus on recruiting enhancements.

• Produce and maintain system training materials and user guidance.

• Identify opportunities to streamline processes and enhance system usability.

• Work closely with internal IT teams to ensure changes consider downstream system impacts.

• Participate in Workday bi-annual releases, including regression testing, feature exploration, and stakeholder communication.

• Provide testing support for wider people systems projects within the team.

• At least one year of hands-on Workday experience , with strong knowledge of Core HCM and Recruitment modules.

• Experience in any of the following areas is a plus: Compensation, Talent & Performance, Absence, Time Tracking, Payroll, Benefits.

• Strong organisational skills and experience working with incident management tools.

• Competency in the Microsoft Office suite.

• Analytical mindset with strong problem-solving abilities.

• Ability to work effectively within a global and often virtual team.

• Understanding of HRIS governance and operational frameworks.

• Strong stakeholder management and communication skills.

Personal Leadership

• Makes sound decisions and demonstrates strong knowledge in their field.

• Anticipates issues and proposes effective solutions.

• Adapts communication style to suit different audiences.

Building Authentic Relationships

• Treats others with respect and fairness.

• Takes time to connect with colleagues beyond their day-to-day roles.

Collaboration

• Works effectively across teams and functions.

• Shares knowledge generously and builds relationships that support shared goals.

• Connects people with similar objectives or expertise.

Enhancing the Client Experience

• Acts in line with the organisation's values in all interactions.

• Contributes to a positive internal and external reputation for the firm.

Achieving Results

• Maintains focus on delivering high-quality outcomes.

• Prioritises work that will have the greatest impact on agreed objectives.

• Seeks the most effective route to achieve results.