Sales Support Executive

Join Our Client Services Team – Drive Seamless Customer Experiences

Are you organised, commercially savvy, and thrive in a fast-paced, service-focused environment? As leading Data and AI technology company we’re looking for a motivated professional to join our Client Services function, playing a key role in supporting the commercial operations of our business.

In this role, you’ll be at the heart of our customer journey – working closely with internal teams and external partners to ensure orders, renewals, and project-related purchases flow smoothly from start to finish. Your coordination and attention to detail will help deliver a seamless, consistent experience for our clients.

Responsibilities:

• End-to-End Order Management: Handle customer orders from initiation to completion, including raising purchase orders, tracking confirmations, and updating internal systems.
• Keep Things Moving: Coordinate activity between suppliers and internal stakeholders, monitor order progress, and provide clear updates to keep projects on track.
• Resolve Issues with Ease: Address discrepancies, delivery queries, and other challenges quickly and professionally.
• Support Commercial Activity: Assist with client requests, prepare documentation, maintain accurate records, and ensure all commercial information is captured correctly.
• Manage Renewals and Licences: Oversee subscription and licence renewals, liaising with vendors to secure pricing and ensure continuity of service.
• Contribute to Team Success: Support stock accuracy and provide general administrative support, helping the Client Services team operate at its best.

Experience Required:

• Exceptional organisational skills and the ability to manage multiple priorities with ease.
• Professional, confident communication when dealing with suppliers and stakeholders.
• A proactive, detail-focused approach with the confidence to take ownership of tasks.
• Comfortable working with structured processes and business systems, while collaborating effectively with colleagues.

If you enjoy keeping things running smoothly, making an impact across a business, and being part of a collaborative, fast-moving team, this role is perfect for you.

Benefits include:

• Wellbeing comes first – access to health and mental wellbeing support
• Grow your career – clear development pathways, mentoring, internal opportunities, and learning support.
• Time to recharge – generous annual leave that grows with service and options to carry leave forward
• Financial perks – pension contributions, referral bonuses, and discounts on everyday essentials.
• People-first culture – inclusive teams, team-building activities, and recognition programs.
• Make an impact – paid volunteer days