Senior Service Designer

Senior Service Designer

Multiple Locations UK Wide

£55,000 - £70,000

Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors.

You’ll be an experienced Service Designer working in the discipline for at least 4-5 years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice!

What you’ll do:

• Lead strategic planning for the client’s service with the user at the heart.

• Create service maps, value propositions or service blueprints.

• Provide advice and recommendations on potential approaches to organisational problems.

• Work to common goals and be the voice of the customer in the room.

• Generate conceptsto evolve and improve existing services.

• Simplify complex information and processes focused on the user and how they’ll interact with a service.

Your ideal background:

You will be an expert at designing services from end to end and improving existing services that are underperforming.

• You’ll have strong User-Centred design experience

• Experience delivering workshops, proposals and assets

• Experience managing relationships supporting agile delivery

• Experience with GDS is highly desired

• Experience with mentoring or management is advantageous

The Package:

• £55,000 – £70,000

• Pension scheme

• 25 days annual leave + public holidays

• Life assurance

• Flexible benefits package

To hear more about how you can shape the future of digital services, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.