Service Designer
Service Designer
Newcastle
Up to £64,000
Hybrid
A leading digital services consultancy delivering impactful solutions across public and private sector projects is hiring for a Service Designer. If you’re passionate about shaping end-to-end services and creating seamless user experiences, this could be the role for you!
What You’ll have the Opportunity to do as a Service Designer:
- Inspire teams by shaping end-to-end service experiences that meet both user and business needs
- Work directly with stakeholders to define service journeys, identify pain points, and design improvements
- Communicate confidently with multidisciplinary teams and senior stakeholders
- Lead collaborative workshops to align teams and drive service innovation
- Create service blueprints, journey maps, and design artefacts to solve complex problems
- Use research, insight, and data to iterate designs and improve service outcomes
About The Candidate
The right Service Designer should have:
- Experience as a Service Designer or within a similar design-focused role
- A strong track record of delivering user-centred design solutions across digital services
- Experience working with Government Digital Service (GDS) principles
- Ability to advocate for user-centred design and influence stakeholders at all levels
- Experience working with design systems, service blueprints, and journey mapping
- Confidence working within Agile environments and multidisciplinary teams
- Ability to use evidence and insight to inform decisions and validate design hypotheses
What’s in it for you?
- Salary from £50,000 – £64,000
- Up to 25 days holidays per annum alongside UK public holidays
- Health and wellbeing support
- Pension scheme contributions
- Flexible benefits package
To hear more about the Service Designer role contact Daire McIlhatton at daire.mcilhatton@ansonmccade.com