IT Manager

IT Manager

Base salary from £40,000 to £55,000 based on experience

Hybrid - Central London

Our client is a fast-growing luxury travel company who specialise in worldwide bespoke travel itineraries.

They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel.

They are now recruiting for an experienced and hands-on IT Manager to oversee and deliver IT operations across their three London based sites.

This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy.

This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment.

To be considered, candidates must have previous IT Management experience gained within an SME business.

This role is offered on a hybrid basis.

IT Manager responsibilities:

Act as the first point of contact for all IT queries, providing friendly and responsive technical support

Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning

Implement and improve helpdesk processes to ensure efficient issue resolution

Conduct audits of hardware, software, licences, and IT processes to identify improvements

Monitor network performance and coordinate with external vendors and service providers

Manage onboarding and offboarding processes, including equipment and access management

Oversee software licences, subscriptions, and vendor relationships

Support IT projects and advise on infrastructure improvements and technology investments

IT Manager Experience Required:

Extensive IT generalist experience, ideally in a multi-site environment

Strong background in IT support, systems administration, and infrastructure management

Knowledge of Windows and/or macOS environments and productivity tools

Understanding of cybersecurity, data protection, and backup strategies

Experience managing networks, hardware, cloud tools, and vendors

Highly organised, proactive, and able to work independently across multiple locations

Service-focused with a personable and professional approach to user support

IT Manager Salary and Benefits

Base salary from £40,000 to £55,000 based on experience

Full training and mental wellbeing support

25 days annual leave

Hybrid working

Pension scheme

Regular social events and incentives

To apply for the IT Manager role, please email your CV and a member of the team will be in contact to discuss the role and company