Project Manager

Are you an experienced Project Manager with a proven track record of delivering multiple SaaS software implementations simultaneously? Do you have experience within the UK automotive aftermarket and understand how technology integrates into customers' day-to-day operations?

We are recruiting on behalf of an established software provider seeking a contract Project Manager to support a busy implementation programme. This is a hands-on delivery role, managing several customer projects at different stages of the implementation lifecycle, ensuring successful delivery whilst maintaining excellent customer relationships.

Working closely with customers, internal delivery teams and technical specialists, you will take ownership of project planning, stakeholder management, risk mitigation and successful go-live activities.

As the Contract Project Manager, you will:

• Manage multiple concurrent SaaS implementation projects from initiation through to successful completion.
• Act as the primary point of contact for customers throughout the implementation process.
• Develop and maintain project plans, timelines, risks and status reports.
• Coordinate internal technical, product and support teams to ensure project milestones are achieved.
• Facilitate customer workshops, project meetings and steering committees.
• Manage project scope, dependencies and change requests.
• Support data migration, integration and testing activities.
• Work with technical teams to understand API-based integrations and communicate requirements with customers.
• Ensure projects are delivered on time, within scope and to a high standard of customer satisfaction.

We're looking for someone who can quickly integrate into a busy delivery team and confidently manage customer-facing implementation projects.

You'll ideally have:

• Proven experience delivering SaaS software implementation projects.
• Experience managing multiple projects simultaneously.
• Strong customer-facing project management skills.
• Excellent stakeholder management and communication abilities.
• A solid understanding of project governance, planning and risk management.
• A basic understanding of APIs and software integrations. You won't be expected to write code, but you'll need to understand how systems communicate and be comfortable discussing integration requirements with technical teams and customers.
• Experience working within the UK automotive aftermarket is highly desirable, with an understanding of the sector's systems, processes and operational challenges.
• Strong organisational skills and the ability to prioritise effectively in a fast-paced environment.

• Software implementation or Professional Services environment.
• ERP, catalogue, workshop management or automotive software solutions.
• Data migration and system integration projects.
• Agile and/or Prince2 project delivery methodologies.

This is an excellent opportunity to join a respected SaaS software business delivering mission-critical solutions into the UK automotive aftermarket. You'll be working with experienced implementation and technical teams on a varied portfolio of customer projects, with the autonomy to make an immediate impact.

If you're an experienced Contract Project Manager with SaaS implementation expertise, a solid understanding of APIs, and knowledge of the UK automotive aftermarket, we'd be delighted to discuss this opportunity with you.

Please note this is an inside IR35 project.