Desktop Support Technician

Job Details:

Work Schedule : (Remote)

Schedule 1 : Tuesday – Saturday

Schedule 2 : Sunday – Thursday.

Timings : 6 AM to 2 PM UK time

Top Must-Haves:

2+ years of relevant experience
Basic Linux, Networking and server background (nothing to deep, just basic understanding)
Bachelor’s Degree (more experience would substitute)

Description:

This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems.
Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.
Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.
Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.
Experience supporting Macintosh OS X (10.4 & upwards) desirable.
Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.
Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.
Self motivated with the ability to work independently with minimal supervision.
Ability to maintain Customer Focus, stay motivated and be proactive.
Insist on the highest standards from self and others.
Good verbal and written communication skills.
Good attention to detail and organizational skills.
Must be able to safely lift up to 50 lbs.
Microsoft MCSA/MCSE desirable.
Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.
BS Degree in computer science or combination of education and relevant experience.

Thanks.

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