Chief of Staff (CTO)

Reference: 4806213Job ID: 5399778Posted: 2026-06-16Closing date: 2026-09-15Location: London and BerkshireSalary: Up to 130,000 + Car + Bonus (per annum)Job type: PermanentWorking pattern: Full timeIndustry: Technology & Internet Services / Cyber SecurityCompany: HaysConsultant: James WalshHays office: Birmingham — 3rd Floor, One Colmore Square,Phone: 0333 010 4752Email: james.walsh1@hays.comChief of Staff to the Chief Technology Officer (CTO) - 100,000 - 130,000 + Car + Bonus + Benefits Role OverviewWe are seeking a highly motivated, strategic, and commercially astute Chief of Staff to support our Chief Technology Officer (CTO) and the broader technology leadership team. This is a pivotal role that blends strategic planning, operational excellence, and executive advisory to enable the CTO to focus on high-impact priorities. As a trusted partner, you will drive alignment across the technology function, ensure effective governance, and represent the CTO in key internal and external engagements. You’ll bring a strong understanding of technology, business drivers, and market trends, and be comfortable operating in a fast-paced, complex environment.This is a fantastic opportunity to join a large technology and digital team and organisation where Technology is at the very core of the business. Key ResponsibilitiesStrategic Planning & Execution- Partner with the CTO to define, prioritise, and communicate the technology strategy and roadmap.- Translate strategic goals into actionable initiatives with clear timelines, owners, and success metrics.- Deliver high-quality insights and recommendations to support decision-making at the executive level.Operational Leadership- Lead the operating rhythm of the CTO function, including leadership meetings, quarterly planning, and performance reviews.- Oversee internal workflows and ensure alignment across engineering, product, data, and design teams.- Drive governance processes in collaboration with Finance, Risk, and other key stakeholders.Executive Support & Representation- Prepare high-quality presentations, briefing materials, and board-level documentation.- Represent the CTO in internal and external meetings, ensuring alignment and follow-through on decisions.- Provide a “temperature check” across the organisation, offering insight into areas requiring attention.Cross-Functional Collaboration- Act as a bridge between the CTO and other business units, ensuring clarity on priorities and dependencies.- Support budget planning, vendor management, and resource allocation in partnership with Finance and People teams.External Engagement & Thought Leadership- Shape and amplify the CTO’s external presence through speaking engagements, media, and thought leadership content.- Draft speeches, blogs, and articles that reflect the CTO’s vision and the company’s strategic direction.- Monitor emerging technologies and market trends to inform internal strategy.Culture & Communications- Collaborate with internal communications, HR, and leadership to drive a cohesive culture and engagement plan.- Ensure internal communications are transparent, aligned, and inspiring across the technology organisation.Key Deliverables- Strategic board papers and functional strategy documents.- High-quality briefing packs and executive communications.- Governance and budget oversight documentation.- Project plans and delivery of key CTO-led initiatives.Essential Skills & Experience- Proven experience in technology, strategy, operations, or executive communications.- Strong commercial acumen and understanding of business drivers.- Proven ability to influence at senior levels and manage complex stakeholder relationships.- Exceptional written, verbal, and interpersonal communication skills.- Strong analytical and problem-solving capabilities.- Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams).- Experience with digital collaboration tools and agile ways of working.- Ability to work with integrity, discretion, and sound judgment.Key Interfaces- CTO and Technology Leadership Team- Executive Assistants and Business Managers- Finance, People, and Communications Teams- External partners, vendors, and industry peersWhat Success Looks Like- The CTO is enabled to focus on strategic priorities with confidence in operational execution.- The technology organisation operates with clarity, alignment, and efficiency.- The CTO’s external visibility and influence are elevated through impactful engagements.- The Chief of Staff is a trusted advisor, internal operator, and external amplifier of the CTO’s vision. #4806213 - James Walsh