Clinical Systems & Data Analyst (SystmOne)

Job summaryAcorns Children's Hospice are looking for a Clinical Systems & Data Analyst to maximise the value of our clinical systems and data to support high-quality care. You will work closely with the Senior Data and Clinical Systems Lead to develop and optimise the management of SystmOne and other systems, ensuring the needs of the clinical and operational services are met.Main duties of the jobAcorns Children's Hospice are looking for a Clinical Systems & Data Analyst to maximise the value of our clinical systems and data to support high-quality care. You will work closely with the Senior Data and Clinical Systems Lead to develop and optimise the management of SystmOne and other systems, ensuring the needs of the clinical and operational services are met.About usAcorns is recognised as a great place to work because of our people. Our priority is that our people feel valued, whatever their background and experience, and wherever they work.DetailsDate posted07 October 2026Pay schemeOtherSalary 28,050 to 29,580 a year ContractPermanentWorking pattern Full-time Reference number327031Job locationsAcorns in Birmingham Hospice103 Oak Tree LaneBirminghamWest MidlandsB29 6HZUnited KingdomJob descriptionJob responsibilitiesAcorns Children's Hospice are looking for a Clinical Systems & Data Analyst to maximise the value of our clinical systems and data to support high-quality care. You will work closely with the Senior Data and Clinical Systems Lead to develop and optimise the management of SystmOne and other systems, ensuring the needs of the clinical and operational services are met.About the RoleAt Acorns Children’s Hospice, we provide specialist palliative care for children, and young people with life-limiting and lifethreatening conditions, and we support their families through every step of their journey, and through transition. Our work is defined by compassion, expertise, and an unwavering belief that every child deserves comfort, dignity, and the chance to experience joy.As a Clinical Systems & Data Analyst you will:Analyse and report on clinical and operational data, producing clear reports, dashboards and insights that help teams monitor performance, identify trends and make informed decisions.Support and develop our clinical systems, including SystmOne, helping to configure and test improvements, troubleshoot issues and identify ways to improve processes, data capture and the user experience.Maintain high standards of data quality and governance, supporting accurate and consistent record keeping, performance monitoring, regulatory reporting and compliance with information governance requirements.Work closely with colleagues across Acorns, providing training and system support, understanding their data and digital needs, and using your expertise to support continuous improvement across our services.About YouLevel 3 qualification (or equivalent experience) in Business Management, Health, Social Care, Data/Analytics or another relevant fieldExperience of working with data within a healthcare, social care, charity or education environmentExperience supporting development, configuration or optimisation of SystmOne functionalityExcellent Microsoft Excel skills (including using formulas, data validation, charts & reporting)Able to train and support users in the effective use of clinical and digital systemsWhat We Offer28,050 to 29,582 per annum37.5 hours per weekBased in your nearest Acorns Hospice (Birmingham, Walsall or Worcester)Employee discounts from leading retailers – including the Blue Light CardDiscounts on refurbished techHealth cash planGym membership and equipment discount schemeBike2Work scheme - save up to 42% on bikes and equipmentWellbeing, legal and financial supportCareer development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more. Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension schemeNHS pension scheme life assurance or Acorns group life assurance schemeAnnual leave entitlement increases with length of service You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.If you have any questions, please contact us at recruitment@acorns.org.ukFind out about our culture, career development, benefits and more here: Why Work for Acorns? Job description Job responsibilitiesAcorns Children's Hospice are looking for a Clinical Systems & Data Analyst to maximise the value of our clinical systems and data to support high-quality care. You will work closely with the Senior Data and Clinical Systems Lead to develop and optimise the management of SystmOne and other systems, ensuring the needs of the clinical and operational services are met.About the RoleAt Acorns Children’s Hospice, we provide specialist palliative care for children, and young people with life-limiting and lifethreatening conditions, and we support their families through every step of their journey, and through transition. Our work is defined by compassion, expertise, and an unwavering belief that every child deserves comfort, dignity, and the chance to experience joy.As a Clinical Systems & Data Analyst you will:Analyse and report on clinical and operational data, producing clear reports, dashboards and insights that help teams monitor performance, identify trends and make informed decisions.Support and develop our clinical systems, including SystmOne, helping to configure and test improvements, troubleshoot issues and identify ways to improve processes, data capture and the user experience.Maintain high standards of data quality and governance, supporting accurate and consistent record keeping, performance monitoring, regulatory reporting and compliance with information governance requirements.Work closely with colleagues across Acorns, providing training and system support, understanding their data and digital needs, and using your expertise to support continuous improvement across our services.About YouLevel 3 qualification (or equivalent experience) in Business Management, Health, Social Care, Data/Analytics or another relevant fieldExperience of working with data within a healthcare, social care, charity or education environmentExperience supporting development, configuration or optimisation of SystmOne functionalityExcellent Microsoft Excel skills (including using formulas, data validation, charts & reporting)Able to train and support users in the effective use of clinical and digital systemsWhat We Offer28,050 to 29,582 per annum37.5 hours per weekBased in your nearest Acorns Hospice (Birmingham, Walsall or Worcester)Employee discounts from leading retailers – including the Blue Light CardDiscounts on refurbished techHealth cash planGym membership and equipment discount schemeBike2Work scheme - save up to 42% on bikes and equipmentWellbeing, legal and financial supportCareer development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more. Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension schemeNHS pension scheme life assurance or Acorns group life assurance schemeAnnual leave entitlement increases with length of service You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.If you have any questions, please contact us at recruitment@acorns.org.ukFind out about our culture, career development, benefits and more here: Why Work for Acorns Person Specification Qualifications EssentialGCSE English and Mathematics at grade C/4 or above (or equivalent), or evidence of equivalent literacy and numeracy.DesirableEducated to Level 4 (e.g., NVQ or HNC,) in Business Management, Health/Social Care, Data/Analytics, Quality, or a related field, or able to demonstrate equivalent experience Experience EssentialExperience supporting the development, configuration or optimisation of SystmOne functionality, including templates, forms, protocols or workflows.DesirableExperience using Power BI, SQL or other reporting and analytics tools. Person Specification Qualifications EssentialGCSE English and Mathematics at grade C/4 or above (or equivalent), or evidence of equivalent literacy and numeracy.DesirableEducated to Level 4 (e.g., NVQ or HNC,) in Business Management, Health/Social Care, Data/Analytics, Quality, or a related field, or able to demonstrate equivalent experience Experience EssentialExperience supporting the development, configuration or optimisation of SystmOne functionality, including templates, forms, protocols or workflows.DesirableExperience using Power BI, SQL or other reporting and analytics tools.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameAcorns Children’s Hospice TrustAddressAcorns in Birmingham Hospice103 Oak Tree LaneBirminghamWest MidlandsB29 6HZUnited KingdomEmployer's websiteEmployer detailsEmployer nameAcorns Children’s Hospice TrustAddressAcorns in Birmingham Hospice103 Oak Tree LaneBirminghamWest MidlandsB29 6HZUnited KingdomEmployer's website