Customer Solution Architect - 220353
Our CompanyAt Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.What you'll DoThe Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining, growing, and expanding customer ecosystems through technical engagement, advocacy, and solution leadership. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities.Key ResponsibilitiesCustomer Advocacy & Relationship LeadershipBuild trusted relationships across customer organisations from technical leads to executive sponsorsAct as a trusted advisor aligning technical strategy with business outcomesMonitor account health and lead remediation planningProvide structured customer feedback to influence product and roadmap directionDemonstrate and communicate delivered business valueAdoption, Value Realisation & InnovationDrive adoption of platform capabilities and best practicesIdentify underutilised features and growth opportunitiesDeliver workshops, demos, and innovation sessionsDefine and develop new use cases aligned to customer strategyEnsure customers realise measurable outcomes and ROITechnical Opportunity Progression & GrowthLead technical discovery, architecture design, and solution scopingDevelop and maintain a Technical Vision for SuccessSupport sales activities including quoting, ordering, proposal development, and stakeholder communication across internal teams and the customerInfluence architecture decisions and adoption strategiesDrive revenue growth and expansion opportunitiesTechnical Leadership & ExecutionProvide architectural leadership across data and cloud ecosystemsAlign execution with account strategies and business objectivesGuide long-term transformation and architecture directionMaintain expertise across relevant technologies and trendsContribute reusable assets and best practicesWho You'll Work WithPartner with Account Executives and the broader account team on strategy, planning, and opportunity developmentEngage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO‐level executivesCollaborate with Consulting Services on solution design and strategic engagementsWork with Customer Services teams to ensure solution alignment and ongoing customer successCoordinate with Global Sales Support, Pricing, and Finance to shape offers and proposalsInterface with internal Teradata product and technical SMEs to bring specialized expertise into customer engagementsSupport collaboration across sales, technical, and delivery teams to drive adoption of Teradata solutionsWhat Makes You a Qualified CandidateCore CapabilitiesStrong expertise in data, analytics, and cloud architecturesExperience designing and promoting enterprise-scale analytical solutionsDeep understanding of modern data platforms and AI trendsDemonstrated ability to understand customer needs and provide thought leadership to influence and build trust at multiple levelsStrong stakeholder management and communication skillsAbility to translate business outcomes into technical solutionsDegree-level qualification or relevant experience in computer science, software engineering, mathematics, management information systems, or a related disciplineProfessional ExperienceExperience in solution architecture or technical consulting rolesProven customer-facing experience in a technical pre-sales roleExposure to complex enterprise environments and advanced data and analytics solutionsExperience with Government deployments / use cases or Sovereign Cloud deployments would be an advantagePersonal AttributesStrategic thinker with strong business acumenOutcome-driven and value-focusedInfluential communicatorPassion for innovation and customer successExcellent verbal and written communication skills in English; additional language skills are a bonusAbility to travel and work across all of Europe#LI-AB2Country: Belgium, Payrate: 106,720 EURO - 133,400 EURO - 160,080 EURO On-Target EarningsWhy We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.