Delivery Manager - Public Sector

Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionWe are seeking a Delivery Manager to lead large, complex, multi-workstream cloud transformation programs for AWS ProServe. This role requires a seasoned Agile leader who can establish scaled Agile practices, mentor teams, and drive strategic outcomes. The ideal candidate combines deep Agile expertise with strategic thinking, technical depth, and the ability to influence at executive levels.KEY RESPONSIBILITIES Agile Program Leadership & Scaled Ceremonies (Primary Focus)Design and implement scaled Agile frameworks for large, multi-workstream engagementsEstablish program-level ceremonies including Scrum of Scrums, PI Planning, and program increment reviewsLead and optimize Agile practices across multiple concurrent sprint teamsCoach Engagement Managers and team leads on advanced Agile facilitation techniquesAnalyze program-level metrics (velocity trends, predictability, flow efficiency) to drive strategic improvementsFacilitate dependency management and integration planning across workstreamsEstablish Agile Centers of Excellence and define best practices for AWS ProServe deliveryDrive continuous improvement through program-level retrospectives and process optimizationImplement Agile governance and reporting frameworks for executive stakeholdersRescue distressed programs by restructuring Agile practices and team dynamicsStrategic Program LeadershipOwn, lead, and shape large and/or complex engagements to deliver transformational business outcomesDevelop delivery strategies using multiple frameworks (Agile, SAFe, DevOps, Cloud Adoption)Lead multi-workstream engagements with matrixed teams across geographiesForce multiply by dramatically increasing team effectiveness and delivery capacityMaximize engagement value by negotiating scope and timeline within constraintsNavigate unexpected challenges and ambiguity with limited guidanceUnderstand and apply change management and organizational transformation principlesRedirect distressed programs to successful outcomes and customer delightExecutive Communication & InfluenceCommunicate effectively across diverse audiences from technical teams to C-suite executivesDrive strategic discussions and alignment with customer executives and AWS leadershipInterpret and critically evaluate complex documentation and strategic plansPresent program status, risks, and strategic recommendations to senior stakeholdersTechnical & Architectural Leadership Lead lifecycle of complex technical engagements with sophisticated AWS architecturesValidate technical solutions meet business objectives and engagement goalsArticulate AWS framework perspectives and phases; educate teams and customersDemonstrate deep understanding of AWS services, partner ecosystems, and emerging technologiesGuide technology/business trade-offs toward scalable, long-term solutionsParticipate in architectural reviews and recognize when principal-level review is requiredInfluence AWS service team roadmap prioritization based on customer needsProcess Innovation & Organizational ImpactCreate and optimize cross-team processes to accelerate deliveryEstablish operational excellence standards across multiple engagementsDevelop mechanisms for consistent management of matrixed teamsDefine and share EM best practices across AWS ProServe PortfolioMentorship & DevelopmentActively mentor and develop Associate and Staff Engagement ManagersShare scaled Agile expertise and program leadership techniquesQualificationsExperience7+ years of relevant industry experience in complex technical program deliverySuccessfully led at least one complex, multi-workstream technical program end-to-endProven experience implementing scaled Agile frameworks (SAFe, LeSS, or similar)Track record of rescuing distressed programs and driving turnaroundsExperience leading customers to define and expand business strategy and outcomesDemonstrated ability to lead Risk and Issue analysis and resolutionAgile & Program Management MasteryExpert in scaled Agile frameworks and program-level ceremony facilitationProven ability to design and implement Agile practices for large, complex programsDeep experience with program-level metrics, reporting, and governanceStrong track record coaching teams and establishing Agile Centers of ExcellenceExperience managing dependencies across 5+ concurrent sprint teamsSkilled at Agile transformation and organizational change managementAdvanced proficiency with Agile tools, dashboards, and portfolio managementTechnical & Architectural ExpertiseDeep understanding of AWS services, architectures, and partner ecosystemsAbility to guide complex technical trade-offs and architectural decisionsExperience with cloud migration, modernization, and transformation at scaleUnderstanding of various technologies beyond AWS (hybrid, multi-cloud, on-premises)Leadership & Communication ExcellenceExceptional facilitation skills for large, diverse audiencesAbility to influence and align executives across organizationsStrong conflict resolution and negotiation capabilitiesAbility to convey complex technical concepts to technical and business audiencesExperience presenting to C-level executives and board membersPREFERRED QUALIFICATIONSSAFe Program Consultant (SPC), SAFe Agilist (SA), or equivalent advanced certificationMultiple AWS certifications including Professional or Specialty levelAWS Cloud Practitioner or AWS AI PractitionerExperience with AWS Professional Services or Big 4 consulting firmsBackground leading digital transformation or organizational change programsExperience with government, regulated industries, or Fortune 500 enterprisesPublished thought leadership or speaking experience at industry conferencesSUCCESS METRICSSuccessful delivery of complex, multi-workstream programs on time and within budgetCustomer satisfaction scores (CSAT) and Customer Feedback Form (CFF) ratingsProgram-level velocity and predictability improvementsOrganizational impact through process improvements and best practice definitionQuality of Agile governance and executive reportingMentorship impact and team capability developmentInfluence on AWS service roadmaps and ProServe offeringsProgress toward AWS certification requirementsAbility to turn around distressed engagementsWORK ENVIRONMENT This role requires strategic leadership with minimal guidance in highly ambiguous, complex situations. Candidates should excel at executive-level communication, thrive in matrixed organizations, and demonstrate ability to influence across AWS, customer, and partner organizations. Expect to manage multiple high-stakes engagements simultaneously with distributed, global teams.Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits... drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services