Field Service Engineer - Lab Instruments - Gloucestershire | Warwickshire | Worcestershire | Herefordshire

We are looking for a Field Service Engineer to join our Lab Instruments team.We are looking for a Field Service Engineer for our Lab Instruments team at Sartorius. In this role, you will be responsible for installation, maintenance, testing and calibration of balances, centrifuges, pure water systems and other associated laboratory equipment at customer sites in Gloucestershire whilst delivering excellent customer service.The team consists of 13 Engineers and we are looking forward to shaping the future with you. This is a full time position working in the field and ideally living in Gloucestershire, Warwickshire, Worcestershire or Herefordshire.Grow with us – Your Responsibilities On a daily basis you will be responsible for providing service and customer support during field and in house visitsYou will manage all on site installation, maintenance and test tasksThe ability to diagnose errors or technical problems and identify effective solutionsYou will produce timely and detailed service reports and issue certificates of analysis for equipmentFollow company procedures and policies as well as UKAS, ISO, GMP standards on customer sitesYou will work closely with the technical team and share information across the organisationDo you enjoy building relationships with customers? You will improve customer satisfaction, help maximise customer retention whilst providing excellent customer serviceWhat will convince us You may have experience with balances and metrology, water systems and centrifuges would be beneficial but extensive training will be givenField service experience working in the pharmaceutical, biological or chemical industry following GMP or ISO standards or UKAS accredited laboratory in a similar role would be desirable though candidates from other industries will also be consideredAbility to test, troubleshoot and service technical equipmentAbility to work autonomously and unsupervisedAbility to work flexibility and efficiently and to adapt quickly to changing work schedulesWillingness to travel with some overnight stays, holding a full driving licenceDo you enjoy building good working relationships? You will have strong customer service and communication skillsIn order to commence working with us, the successful candidate must have the right to work in the UK.What we offer As a growing global life science company, stock listed on the German TecDAX, Sartorius offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, internal seminar offeringsWork-life Balance: Remote options, flexible work schedulesMaking an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joiningWelcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen networkHealth & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment servicesIntelligent working environment: Working in smart buildings with the latest technology and equipmentBenefitsAttractive Working Conditions37.5 hours working week25 days annual leave plus public holidaysAnnual option to buy, sell or carry over annual leaveFree parking on siteFree hot and cold drinks at Sartorius sitesFully Expensed Company Vehicle and Fuel CardHealth & WellbeingCompetitive benefits package, including:Private Medical InsurancePrivate Dental InsuranceGroup Life AssuranceTravel Insurance (Employee Paid)Salary Sacrifice Health Assessment ServiceSalary Sacrifice Cycle to Work SchemePlanning Ahead For Your FutureGroup Personal Pension PlanGroup Income ProtectionSalary Sacrifice Will Writing ServiceAbout Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application. SummaryLocation: Home Office United Kingdom; Home Office StonehouseType: Full time