Google Workspace Support Specialist

Google Workspace Support SpecialistOnsite in Stevenage, Hertfordshire800 per day inside ir35Active SC clearance essential - MOD SC preferredWe're looking for an experienced Google Workspace Support Specialist to join a secure enterprise environment in Stevenage.This is a hands-on Level 2 support and administration role, requiring strong knowledge of Google Workspace alongside excellent ITSM and incident management experience.Key Skills Required:Advanced Google Workspace AdministrationStrong L2 Google Workspace support experienceGmail, Google Meet, Drive, Chat, Docs, Sheets & SlidesUser account and application/service managementExpert-level incident & request managementRemedy / enterprise ITSM experienceStrong ITIL / ITSM process knowledgeGoogle case managementMicrosoft 365 / Global Email awarenessBasic understanding of network infrastructureAbility to identify technical and ITIL process gapsYou'll be responsible for supporting users, resolving L2 Google Workspace issues, managing incidents and requests, and working closely with wider technical teams to maintain a high-quality service.Active SC clearance is essential, with MOD SC highly desirable.If you're a Google Workspace Administrator, Google Workspace Support Engineer or L2 Support Specialist with strong ITSM experience and are available for an onsite contract in Stevenage, I'd be keen to hear from you.Apple now or email your CV to me at laura.fitzgerald@cbsbutler.com