IT Manager - Oracle Simphony

Greater London60000 - 70000 per annum + Autonomy + Culture PermanentIT Manager – Oracle SymphonyFocus: POS / Inventory Management / HospitalitySalary: 60,000 – 70,000Location: London – HybridThis is an exciting opportunity to join a high-growth hospitality brand expanding rapidly across the UK. Technology sits at the heart of this business, not just in the back office, but across the entire operation. You’ll be joining a well-invested IT function with real autonomy and influence, at a time of significant growth.As IT Manager, you’ll report directly to the IT Director and lead a team of 3 IT Engineers. You’ll take ownership of the organisation’s Oracle estate, with a strong focus on Oracle Symphony (POS), acting as the key technical escalation point across both existing and newly launched sites.This is a fantastic opportunity to shape IT operations, bring structure to a fast-moving environment, and play a key role in supporting the business as it continues to scale.Key ResponsibilitiesLead, manage, and develop a team of 3 IT Support EngineersOwn and optimise Oracle Symphony across a growing, multi-site estateAct as the senior escalation point for technical issues across all locationsIdentify recurring issues and implement long-term solutionsIntroduce and improve IT processes, structure, and repeatabilitySupport a high-growth environment with new sites openingEnable the IT Director to focus on more strategic initiativesExperience RequiredProven experience with Oracle Symphony (essential)Strong understanding of inventory management systemsExperience working within a Microsoft technology environmentProven ability to handle senior-level IT support and escalationsBackground in hospitality, retail, or similar multi-site environments (e.g. restaurants, QSR, retail stores)What We’re Looking ForComfortable working with a high level of autonomy and ownershipProactive, but also able to respond effectively in a reactive environmentA strong communicator who can engage across all levels of the businessEnergetic, hands-on, and motivated to make an impactIf this sounds like the right opportunity for you, please apply with your CV and we’ll be in touch with more details.