Interaction Designer - Branch Applications

End DateMonday 20 February 2023Salary Range44,656 - 55,820We support agile working – click here for more information on agile working options.Agile Working OptionsOther Agile Working Arrangements / Open to DiscussionJob Description SummaryLloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 13 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.Job DescriptionWant to know more You’ll be part of a cross-functional project team and responsible for all interaction design elements, from design thinking right the way through to deployment. Whether it’s contributing to workshops, advising on best practice or responding to research, you should be a design advocate and understand how to apply design principles to make accessible customer experiences.Why Interaction design is about the creation and management of dialogue between a person and a product, system, or service. By combining an understanding of the system user, the context in which the interaction takes place and a knowledge of information presentation the Lead interaction designer can ensure that the interaction is timely, effective and emotionally rewarding. It cuts down development costs, increases revenue, motivates our users to interact with our content and Increases our customer loyalty.So what exactly would you be responsible for Injecting empathy & creativity into the work of a multidisciplinary team of designers, product owners & engineers; ensuring customer focus through everything they do. You’ll develop deep empathy for people, understanding their needs, aspirations and challenges. Share knowledge & improve design methods as an active member of the Design communityWhat do we need to see from applicants Proven & demonstrable background at a senior level experience in UX design for large scale projects.Advanced skills in: competitor analysis, wireframing, journey mapping, prototyping, sketching skillsExperience of supporting user research activities.Proficiency with industry standard design & business tools such as; Axure, InVision, Adobe CC, Sketch, Figma...The ability to manage key stakeholders in the business who come from digital and non-digital backgroundsWhat we like...Understand the user goals, mind-set and the context for useUnderstand and map out intuitive steps in processes, e.g. user flowsStructure information delivery throughout the journey, defining page types, design goals, etc.Create consistent design and interaction techniques across channels, e.g. component designProactively design with the customer’s needsAbout you as a Person:Empathetic | Daring |Inquisitive | Problem-solving | Proactive customer advocateSo what can we offer you in return Whatever your aspiration, you can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.We also offer flexible working hours, agile working practices and regular home working. Working for Lloyds is great!You'll also receive a package that includes:Competitive salaryDiscretionary bonusPrivate Medical InsurancePension, where we'll give up to a max of 15%Share plans30 days holiday (plus Public)Are you interested in joining us? Apply today, we’d love to hear from you...At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.SummaryLocation: ManchesterType: Full time