Oracle WMS Support Lead
95000 - 100000 Per Annum United Kingdom Software & Infrastructure PermanentWMS Technical Support LeadBelfast | Hybrid Working (1 day per week onsite)Be the Oracle WMS expert behind a business-critical enterprise platform.We're looking for an experienced WMS Technical Support Lead to take ownership of the Oracle Warehouse Management System within a large-scale enterprise environment. This is an outstanding opportunity for someone who enjoys solving complex technical challenges, leading support activities, and driving continuous improvement across warehouse operations.You'll become the technical authority for Oracle WMS, working alongside functional consultants, integration specialists and business stakeholders to ensure the platform continues to perform at the highest level while supporting future enhancements and innovation.If you're passionate about Oracle WMS and enjoy combining technical expertise with customer engagement, we'd love to hear from you.What You'll Be DoingAs the WMS Technical Support Lead, you'll be responsible for the ongoing support, configuration and enhancement of Oracle WMS, ensuring critical warehouse operations remain available and efficient.Your responsibilities will include:Leading support for Oracle WMS within a complex enterprise environment.Managing incidents, problems, changes and service requests in line with agreed SLAs.Delivering configuration changes and technical enhancements across Oracle WMS.Supporting application releases and continuous improvement initiatives.Acting as the technical escalation point for WMS-related issues.Working closely with Integration and Reporting teams to troubleshoot complex technical issues.Collaborating with business stakeholders to understand new requirements and translate them into practical Oracle WMS solutions.Promoting Oracle WMS best practice while reducing unnecessary customisation.Identifying technical risks and ensuring issues are resolved before they impact business operations.What We're Looking ForWe're seeking an Oracle WMS specialist with strong technical capability and a proactive, customer-focused approach.You'll ideally have experience with:Oracle WMS Technical ExpertiseOracle Warehouse Management System configuration and supportOracle eBusiness SuiteSQL query developmentOracle WMS APIsREST & SOAP servicesXML / JSON integrationsOracle WMS core tablesWarehouse reporting supportWarehouse Operations KnowledgeA solid understanding of warehouse processes including:InboundPurchase Order ReceivingASN ProcessingCross DockingDirected PutawayTransfer ReceiptsRMA ProcessingOutboundSales Order FulfilmentWave PlanningPickingPackingShippingCarrier IntegrationLabel PrintingInventory ManagementCycle CountingReplenishmentInventory AdjustmentsStock TransfersLPN ManagementInventory VisibilityConfiguration ExperienceYou'll be comfortable configuring warehouse environments including:Warehouse structuresLocationsZonesAislesBaysBin locationsPutaway rulesPicking rulesAllocation strategiesInventory control parametersTask configurationNice to HaveExperience with:Oracle SCMVoice technologiesEnterprise warehouse integrationsWhy Apply This is an opportunity to become the technical lead for a mission-critical Oracle WMS platform where your expertise will directly influence warehouse operations, future system enhancements and service excellence.You'll join a collaborative technical team, work on large-scale enterprise systems and play a key role in delivering ongoing improvements across a highly visible environment.Location: BelfastWorking Pattern: Hybrid – minimum one day per week onsiteReady to take ownership of Oracle WMS in a technically challenging enterprise environment Apply today or contact us for a confidential discussion to learn more about this exciting opportunity.#LI-GH1