Regional Operations Manager (BMS)

Regional Operations Manager (BMS)UK - West Yorkshire - Leeds65,000 + Business use vehicleBriefRegional Operations Manager needed for a large, well-known Facilities Management organisation based in Leeds who are looking to employ an experienced and well-rounded Regional Operations Manager that takes pride in their work with an in-depth knowledge of Digital Services (Digital & Energy), contract reviews and operational delivery of contract KPI's and finances.The successful candidate would need to have the relevant qualifications i.e. Degree level education, or Qualified and experienced trade (electrotechnical) alongside a keen interest in of BMS and digital services. If you have experience or exposure to Trend, Tridium, Siemens etc. that would be a plus!This Regional Operations Manager role sits within Digital Services (Digital & Energy) and is responsible for all elements of BMS and digital service within their portfolio. This role is there to ensure our teams are managed efficiently to provide an effective and high-quality technical service to customers and colleagues. Our Managers continually review team performance, contracts, growth opportunities & innovation while ensuring customer satisfaction in line with SLAs. Contracts in each portfolio include:HospitalsSchoolsGovernment BuildingsOffice and Retail SpacesBenefitsSalary: 55,000 - 60,000 per annum5% bonusCompany SharesCompany CarPrivate Healthcare (Single use)Private GP Consultations25 days annual leave (+ public holidays)Life Cover equivalent to 2 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks24/7 Employee Assistance Program and access to mental wellbeing appWhat the role entails:Some of the main duties of the Regional Operations Manager will include:Responsibility for digital service provision across all sites in their portfolioDay to Day Management of BMS Service Engineers and Service Partners (approx. 15-20 persons)Managing specialist subcontractorsRegular contract reviews with customers and senior clients, upselling services where possibleExcellent commercial acumen, understanding of KPIs & strong history of successfully delivery contractsTechnical, Finance, Commercial understanding and awarenessOperational delivery of contract KPI's - meeting SLAsManagement of statutory, legal, safety and contract compliance standardsStakeholder engagement and liaising with PMOP&L responsibility between 1m - 3mTravelling to all sites in the portfolio to undertake service reviews, safety visits and meet teamsEnsuring engineers work efficiently, that tasks are planned efficiently to balance all work types while meeting SLAs for attendanceEnsuring our teams meet the required training and operational quality standardsCompliance with financial processes and meeting budget targetsSetting and reviewing team objectives to ensure teams are aligned to company strategic goalsActively participates in securing new growth opportunities and secures new contracts in line with targetsWhat experience you need to be the successful Regional Operations Manager:Degree level education, or, Qualified and experienced trade (electrotechnical)Relevant, evidencable work experience to a similar levelMust be able to obtain and retain SC/CTC clearanceExperience of managing self-delivered and subcontracted BMS services on a large scaleThorough working knowledge of the BMS industry and systems our teams may encounter (ie, Trend, Tridium, Siemens etc)Excellent knowledge of HVAC plant and other M&E systemsExperience within a variety of contract environmentsP&L Responsibility with a track record of successStrong client focus and clear, concise communication skillsExcellent commercial acumen, understanding of KPIs & strong history of successfully delivery contracts in financial termsAbility to work collaboratively and flexibly with the team, clients, support functions and other departments to optimise service levelsWorking knowledge of CAFM/Other SystemsThis really is a fantastic opportunity for a Regional Operations Manager to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out!Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website. Discipline(s): EngineeringJob type: Permanent