Senior Contract & Commercial Manager

Reference: 4243Job title: Senior Contract and Commercial ManagerOffice location with Hybrid working: Hammersmith London (3 days in the office)About the role and the Team:Reporting into the Head of Contract Management, this is a senior commercial role responsible for managing Hyperoptic's strategic supplier relationships, with a primary focus on Openreach and regulated network products including EAD, PIA and FTTP.Operating within the contract management function, the role leads the commercial management of key agreements across their lifecycle, ensuring value is delivered, risks are controlled, and contracts remain aligned to business requirements. The role sits at the intersection of commercial, network, product and finance, providing subject matter expertise and driving strong contract management disciplines across supplier performance, financial control and governance. Responsible for delivering measurable commercial outcomes, supporting strategic initiatives, and managing a small team. What will you be doing Lead the day‐to‐day commercial relationship with Openreach across relevant products Act as the primary commercial interface into Openreach, supporting senior stakeholders where required Implement supplier strategies aligned to build plans and product direction Support the development of how Openreach is leveraged to enable business growth Manage the lifecycle of Openreach and key network supplier contracts Drive best practice contract managementLead renegotiations, renewals and commercial interventions within delegated authority levelsProvide subject matter expertise on supplier commercial and contract matters Build strong working relationships across commercial, network, finance and legal teams Early identification and mitigation of commercial and regulatory risks What we are looking for?:A degree in a business, IT or science discipline - Ideally Contract management qualification like IACCM Previously held a similar Commercial Role with a track record in Delivery Negotiation skills Telecoms experience Super-user of business intelligence tools, databases and/or finance systemsExceptional interpersonal skills and skillfully builds and manages relationships cross-functionally Strong communication skills Strong people management and leadership skills Analytical and flexible frame of mind Why work for us We are proud to have been recognized as the Which? Great Value Broadband Provider in March 2026. In 2023, we were voted Broadband Provider of the Year at the Uswitch Telecoms Awards by 20,000 customers and received the Fair Terms Gold Award. Additionally, we have earned the Great Place to Work Certification (2022–23) and were named among the UK's Best Workplaces for Wellbeing (2022).Going beyond the expectedWhatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles: We work smarter, together We stay focused We strive for excellence Some of our key BenefitsCompetitive salaryGlobal Remote working for up to 2 week per year for those who are able to work remotely25 days' paid holiday increasing each year, to a max of 35Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer Private medical Insurance provided by AXA health Life assurance giving you cover of 4 times your base salary Partnership with the Kings Trust Our pension scheme matches your contributions up to 4% Retail offers — discounts from hundreds of recognisable brands Free Hyperoptic broadband if you live in a Hyperoptic area Enhanced pay for new parents We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life. What happens next You apply We carefully review your applicationWe'll get back to you — even if it's a no (for now) Country:UK Category for Careers Site:Office Based Employment Type:Permanent Full Time Organisational Unit Type:Hypernet