Senior Salesforce Administrator

ABOUT US:As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com JOB DESCRIPTION:We are seeking an experienced Senior Salesforce Administrator to lead the optimization and strategic enhancement of our Salesforce CRM platform. You will play a critical role in designing integrations, automating workflows, and enabling data-driven decision-making across sales, marketing, and operations teams. This position requires both technical expertise and strong stakeholder management skills to drive platform adoption and business impact.Your responsibilitiesSalesforce Administration & IntegrationLead the setup, administration, and ongoing optimization of the Salesforce CRM platformDevelop and implement end-to-end system integrations between Salesforce and third-party applicationsCollaborate with IT and operations teams to maintain seamless data flow and system connectivityBuild and maintain custom objects, validation rules, workflows, Flows, and approval processesEnsure platform stability, security, and alignment with business requirementsManage system configuration changes and maintain documentation standardsWorkflow & AutomationDesign and optimize workflow automations and approval processes to support sales and marketing efficiencyManage assignment rules, email alerts, and process automation to streamline business operationsLeverage automation tools including Flows, Process Builder, and Assignment Rules to reduce manual effortContinuously evaluate system performance and recommend improvements to enhance productivityIdentify opportunities for automation and implement solutions that drive operational excellenceReporting & AnalyticsBuild and maintain custom dashboards and reports to track key business metrics (pipeline, conversion, engagement, etc.)Transition static reporting (Excel-based) into dynamic Salesforce dashboardsPartner with stakeholders across teams to ensure data-driven decision-makingCreate executive-level reporting and insights for leadership visibilityImplement analytics best practices and ensure data accuracy across reportsUser Management & TrainingManage user access, roles, and permission sets in alignment with data security policiesDeliver training sessions and create user guides to enhance adoption and promote best practicesProvide ongoing user support and troubleshooting for platform-related issuesChampion Salesforce best practices and drive continuous improvement in user engagementAct as the primary point of contact for Salesforce-related questions and requestsData Management & GovernanceOversee data import/export, deduplication, and data quality initiativesImplement and maintain data governance frameworks to ensure data integrityEstablish data standards and policies across the Salesforce environmentMonitor data quality metrics and implement corrective actions as neededYour profileRequired Qualifications6+ years of Salesforce administration experience, including system integration and automation workflowsHands-on experience with Salesforce Sales Cloud and familiarity with Marketing CloudStrong understanding of Salesforce Objects (Leads, Accounts, Opportunities, Campaigns, Cases, etc.)Skilled in data import/export, deduplication, and data governance frameworksExtensive experience with automation tools including Flows, Process Builder, and Assignment RulesProven ability to build custom objects, validation rules, workflows, and approval processesExperience developing and maintaining system integrations with third-party applicationsStrong reporting and dashboard creation skills with focus on business metricsExcellent communication and stakeholder management skillsStrong documentation skills and attention to detailAbility to balance strategic system design with day-to-day operational managementProblem-solving mindset with ability to work independently and collaborativelyPreferred QualificationsSalesforce Certified Administrator (required or strongly preferred)Salesforce Certified Advanced AdministratorFamiliarity with SQL and API-based integrationsExperience with middleware/integration platforms (MuleSoft, Zapier, etc.)Knowledge of Agile/Scrum methodologiesExperience with Salesforce CPQ, Service CloudUnderstanding of GDPR, data privacy, and security complianceWHAT WE OFFER:We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include:Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday!Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word:We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: ) #LI-HYBRID #LI-DH1