Enterprise Solutions Architect - CRM, ERP

Job Title: Enterprise Systems Architect
Location: Solihull, West Midlands (Hybrid - minimum three days a week on-site, typically Mon, Wed & Thu)
Salary & Benefits: £75,000 - £95,000 DOE + 25 days holiday (increasing with service) + enhanced pension, private medical, life assurance, income protection, enhanced family-friendly leave, and funded professional development

We are recruiting for an Enterprise Systems Architect for an established, product-led connectivity provider whose 20-year track record of innovation and customer service has seen their team grow to 110+ staff and counting. Operating from modern offices in Solihull, their Process & Systems function sits at the heart of the business, driving continuous improvement across CRM, ERP, order-management and billing platforms. Joining this tight-knit group offers direct influence over key architectural decisions as they integrate a recently acquired Manchester-based business unit and modernise internal systems to support further growth.

What the Enterprise Systems Architect will be doing

• Designing and documenting scalable software, data and integration architectures that align with strategic objectives.
• Translating business and BA-captured requirements into clear technical specifications for development teams.
• Leading system integration projects across CRM, ERP, service management and billing domains.
• Providing hands-on technical leadership, mentoring developers and collaborating closely with BAs and QA.
• Championing best practice in Agile delivery, CI/CD, security, performance and maintainability.
• Keeping stakeholders informed through crisp, jargon-free communication and comprehensive documentation.

What the Enterprise Systems Architect needs to bring

• Proven experience designing and implementing enterprise-wide architectures in complex, integrated environments.
• Broad knowledge of Microsoft-centric stacks (Azure, C#, SQL Server) plus familiarity with JavaScript, Python or similar.
• Strong grounding in microservices, API-driven and event-driven design patterns.
• Practical exposure to cloud platforms (preferably Azure), CI/CD pipelines and Agile frameworks (Scrum/Kanban).
• Solid understanding of CMDB, data management and information-security principles.
• Clear, concise communication style
• Eligibility for BPSS clearance

Why join their team

• Hybrid working with free on-site parking and a culture that values work-life balance.
• Genuine career progression mapped to clear skills matrices and supported by funded training.
• Comprehensive benefits package including enhanced pension, private medical and income protection.
• Opportunity to shape the technology landscape of a growing organisation following a recent acquisition.

Ready to architect change and leave your mark on a nationwide connectivity leader? Click Apply Now to join their team as an Enterprise Systems Architect and take the next step in your career.