IP Team Support Apprentice

Gain practical experience as an IP Team Support Apprentice. Develop your administration, communication, IT and organisation skills while supporting a professional team and working towards a Business Administrator apprenticeship. Build valuable workplace skills and gain experience in a professional office environment.

Correspondence and Document Handling
• Save incoming correspondence from various team accounts onto Equinox with
descriptive titles, merging documents as required.
• Acknowledge emails and prepare simple standard correspondence on cases (filing,
publication, registration/grant).
• Collect expenses receipts and send to accounts
• Provide holiday cover and back-up for teams in relation to Equinox uploads.
• Check case summaries from Renewals against Equinox and obtain cited documents using Espacenet.
• Book OP VC’s and monitor admin tasks on Equinox.
• Prepare reminders and send acknowledgements to EPO as needed.
• Send closed files to the Halifax office, checking Equinox, and making sure all charges have been billed and that the file status is correct.
• Create opposition files, downloading documents from the EPO register, putting correspondence in order and creating tabs.
• Deal with incoming post and original documents using the original documents process guide.

Office Administration
• Meet and greet visitors, arrange refreshments/catering, ensure meeting rooms are tidy, and manage virtual meetings.
• Handle stationery ordering, mail scanning and saving, franking, and sending recorded deliveries.
• Handle office weekly shop for fruit, coffee, milk, tea etc.
Role: IP Team Support Apprentice
Location Manchester
Reports to: Senior IP Paralegal
Hours of work: 34 hours per week – full time
• Order lunches for internal meetings, checking with the fee earners how many people are attending and placing orders online.
• Assist with business travel arrangements when necessary.
• Ensure the office is kept tidy and organised, assisting with archiving tasks when appropriate.
• Answer incoming calls and take messages where necessary.
• Print, photocopy, scan and upload documents as required.

• Communication skills
• IT skills
• Attention to detail
• Administrative skills
• Initiative
• Accuracy
• Professionalism
• Punctuality
• Positive attitude
• Reliability
• Adaptability
• Time management
• Multitasking

• English GCSE, grade 4 (Essential)
• Maths GCSE, grade 4 (Essential)