Senior Product Manager

Senior Product Manager - ServiceNow Products - Hybrid.

£90k to 95k plus 20% bonus, 10% pension, 5.8k car allowance, private medical etc.

North West Based multi site Enterprise Level Critical National Infrastructure Organisation requires a Senior Product Manager with ServiceNow Product Management experience who can provide product and platform leadership supported by a product team including a technical product owner for ServiceNow, ServiceNow architect, business analysts etc

This really is an opportunity to own the ServiceNow platform for major UK critical asset as it builds its use of this and other big ticket products.

You must have knowledge of ServiceNow - in two of any of the following - HR, CSM, ITSM, IRM, BCM, H&S, SPM, NowAssist

Ideal Candidate description

• Strong Stakeholder Management & Communication, able to challenge with credibility and business partner effectively.
• Partner with other Product Managers to face off into the Organisation
• With at least knowledge in two of the following areas - HR, CSM, ITSM, IRM, BCM, H&S, SPM, NowAssist
• Evangelise with pragmatism, regarding the role that ServiceNow can play for the organisation.
• Strong commercial mindset - Internally to support cost of delivery, and externally to drive value from the ServiceNow contract

Key Skills:

• ServiceNow platform leadership
• Platform architecture understanding (key patterns, integrations, data, security)
• Risk & controls mindset (audit evidence, compliance, security-by-design)
• Governance & decision-making (standards, guardrails, pragmatic exceptions)
• Delivery collaboration (Agile ways of working, enabling teams without blocking)

Key Activities:

• Define Platform Strategy, Roadmap & Technical Direction
• Lead Continuous Improvement & Platform Performance Optimisation
• Platform Governance & Quality Assurance
• Vendor Management - Driving value from ServiceNow contract, managing licensing, and implementation partners
• Support Release, Environment & Lifecycle Management
• Support Security, Risk, Compliance & Audit Readiness

This is a snapshot of the role for more detail on the client, a qualified job specification and a confidential conversation around your CV and Career - Apply now!