Salesforce D2C Commerce Cloud Solution Architect

The Role

As the Commerce Cloud Solution Architect, you will own the end-to-end solution architecture, ensuring the Salesforce platform and surrounding ecosystem are designed to deliver a scalable, secure and high-performing digital commerce solution.

Working alongside business stakeholders, delivery teams and integration partners, you will provide architectural leadership from discovery through to production deployment.

Key Responsibilities

• Own the end-to-end Salesforce Commerce Cloud solution architecture.
• Lead architecture and solution design workshops with business and technical stakeholders.
• Define the overall Commerce Cloud, Salesforce Order Management and integration architecture.
• Design integrations with:
• Akeneo PIM
• Microsoft Dynamics 365
• Tax engine(s)
• Payment gateway(s)
• Inventory and fulfilment services
• Ensure scalability, security, performance and maintainability of the solution.
• Produce high-quality architecture documentation, solution designs and technical specifications.
• Provide technical governance throughout the Agile delivery life cycle.
• Work closely with developers, integration teams, business analysts and product owners.
• Support sprint planning, design reviews, System Integration Testing and go-live readiness.
• Provide architectural leadership during production deployment and hypercare.

Essential Skills & Experience

• Extensive experience as a Salesforce Commerce Cloud Solution Architect.
• Proven delivery of Salesforce B2C Commerce (D2C) implementations.
• Strong knowledge of Salesforce Order Management.
• Experience designing complex enterprise integration architectures.
• Excellent understanding of API-led integration patterns.
• Experience integrating Commerce Cloud with ERP, PIM and payment platforms.
• Strong knowledge of eCommerce architecture, customer journeys and digital commerce best practice.
• Experience delivering multi-country, multi-language commerce solutions.
• Excellent stakeholder engagement and workshop facilitation skills.
• Strong understanding of Agile delivery methodologies.

Desirable Experience

• Salesforce Certified B2C Commerce Architect and/or Application/System Architect certifications.
• Experience with Akeneo PIM.
• Microsoft Dynamics 365 integration experience.
• Tax engine integration experience.
• Payment gateway integration.
• Manufacturing, retail or distribution sector experience.
• Experience with European localisation including VAT and regional commerce requirements.