Desktop Support Engineer

I’m supporting one of my clients in Huddersfield who are looking to add a Desktop / EUC Support Engineer to their internal IT team. This is a hands-on, onsite role supporting users across the business, so it suits someone who enjoys being visible, helpful and the go-to person for day-to-day IT support.

What you’ll be doing:

• Providing 1st/2nd line support across Windows, M365, Teams and core business applications
• Managing user accounts, permissions and access (AD / Azure AD / M365)
• Supporting hardware, desktops, laptops, mobile devices and peripherals
• Handling joiners, movers and leavers processes
• Troubleshooting network, connectivity and printing issues
• Escalating to senior engineers or external partners where required
• Maintaining documentation, asset records and IT processes
• Supporting office-based users and resolving issues face-to-face

What we’re looking for:

• Experience in a Desktop Support / 2nd Line / EUC role
• Strong knowledge of Windows 10/11, M365, Teams and basic networking
• Confident supporting users onsite and resolving issues directly
• Good communication skills and a customer-focused approach
• Ability to prioritise, stay organised and work well under pressure

If you’d like to be considered, please apply with your CV and I’ll be in touch.