Data Centre Operations Manager
Data Centre Operations Manager
Location: Leicestershire - Onsite
Salary: Up to £65,000 depending on experience
Benefits: Car Allowance, Bonus, Pension, Holiday, and many more
The Role
We’re looking for an experienced Data Centre Operations Manager to lead the delivery of mission-critical engineering services at Santander’s Carlton Park campus.
This is a high-impact leadership role responsible for managing a team of engineers and specialist contractors, ensuring the safe, compliant, and efficient operation of a complex data centre environment. You’ll play a key role in maintaining business-critical systems, driving service excellence, and supporting continuous improvement across the estate.
Key Responsibilities
- Lead the day-to-day operation and maintenance of data centre infrastructure, ensuring full compliance with SLA and statutory requirements
- Manage and develop a team of Shift Engineers, Senior Engineers, and Team Leaders
- Oversee planned preventative maintenance (PPM), reactive works, and subcontractor activities
- Ensure accurate maintenance records, statutory logs, and reporting systems are in place
- Drive a customer-focused service delivery aligned to client expectations
- Manage incident response, escalation, and resolution through to completion
- Approve permits, RAMS, and safe systems of work
- Conduct daily team briefings and prioritise operational activities
- Maintain full compliance across critical assets and systems
- Collaborate with wider engineering teams across the campus to ensure seamless service delivery
- Identify opportunities for technical improvements and innovation
- Manage performance, training plans, and development of the engineering team
- Support commercial activities including quotations, cost control, and supplier management
About You
You’re a confident and technically strong leader with experience in data centre or critical environment operations. You’ll bring a strong understanding of engineering systems alongside excellent people management and stakeholder engagement skills.
Essential Qualifications
- NVQ Level 3 (or equivalent) in Electrical or Mechanical Engineering
- City & Guilds, HND, or equivalent in an Engineering discipline
Experience & Skills
- Proven experience managing engineering teams in a critical environment (Data Centre preferred)
- Strong working knowledge of HV/LV electrical systems, HVAC, and building services
- Ability to lead incident management and escalation processes
- Excellent communication, organisational, and leadership skills
- Commercial awareness with focus on service delivery and cost efficiency
- Experience managing compliance, permits, and safe systems of work
What You’ll Bring
- A strong commitment to health & safety – putting people first
- A proactive approach to continuous improvement
- The ability to lead, motivate, and develop high-performing teams
- A collaborative mindset with a focus on building strong relationships
- Resilience and flexibility in a fast-paced, critical environment
Why Join Us?
- Work within a high-profile, mission-critical Data Centre environment
- Be part of a collaborative and expert engineering team
- Opportunity to lead and shape service delivery within a key client account
- Ongoing development and career progression opportunities