Managed Services Technical Lead

Support Services Technical Lead - ServiceNow

Remote working

Salary up to £100K

I am recruiting on behalf of a ServiceNow Partner who are looking to add a Managed Services Technical Lead to their ever-increasing team. This role is a growth role, and they are looking for someone who can scope, design solutions and deliver.

You will be tasked with but not limited to:

· Design and configuration of the platform and modules – ITSM, CSM, ITOM.

· Supporting day to day operation of the platform.

· Working with the current team to fulfill business requirements, whilst using your knowledge to push and promote improvements to generate and increase return on investment.

What we are looking for:

· Proven ServiceNow development experience.

· Experience and knowledge of languages such as: HTML, CSS, JavaScript.

· Experience working in a Domain Separated Platform

· ServiceNow certification would be advantageous: System Administrator, CIS-ITSM, CIS-ITOM.

· ITIL v4 Foundation qualified would also be preferable.