Business Development Manager

Business Development Manager

Ark Workplace Risk | Hybrid with travel to our London office | All Business Expenses | Competitive Benefits and Healthcare

At Ark Workplace Risk, we empower our clients to confidently manage risk, compliance, and safety through a trusted partnership built on expert knowledge, innovative solutions, and proactive guidance and insight.

About Ark Workplace Risk:

• Proven Expert Knowledge: With over 30 years of experience and a trusted reputation among 200+ UK organisations, we provide workable solutions that align with our clients’ organisational and business goals, as well as regulatory requirements.
• Industry-Leading Software: Our innovative tools streamline risk and compliance management, putting clients in control and enabling them to demonstrate accountability to stakeholders.
• Insight-Driven Solutions: As industry thought leaders, we provide actionable insights into emerging legislation, guidance, and industry trends, ensuring court-readiness for their business.
• Responsive Partnership: From every day, business-as-usual guidance to urgent, critical, complex, and contentious scenarios, we work in partnership with clients, becoming their trusted advisor and solution provider, whenever and wherever they need us most.

Role Purpose

The Business Development Manager (BDM) will drive new client acquisition in the mid-market (£25k–£125k annual accounts) and expand Ark’s footprint where our brand reputation and track record already create high trust and credibility. This is a hunter-closer role, converting marketing qualified leads, referrals, and cold opportunities into logos, and scaling those logos into multi-year client programmes with recurring revenue.

The BDM will work closely with the Director of Growth & the Managing Director, and Marketing to run a high-velocity (3-5 logos per month) sales engine aligned with Ark’s go-to-market plan.

Key Responsibilities

Market Development

• Identify, target, and qualify opportunities across Ark’s Ideal Customer Profiles (ICPs) – property owners, investors, managing agents, and occupiers in the mid-market.
• Leverage Ark’s strong reputation, exceptional NPS, and existing market authority to open doors and build trust with decision-makers.
• Convert inbound leads from Ark’s thought leadership webinars, campaigns, and referrals into high-quality appointments.

Sales Execution

• Manage the full sales cycle from lead generation to close, ensuring rapid velocity and high conversion rates.
• Ensure pipeline coverage in accordance with your KPIs. Build tailored proposals that are fit for purpose for QUOODA SaaS, consulting, and managed service programmes.
• Deliver compelling pitches and negotiate terms to close deals in the £25k–£125k range at pace.

Pipeline & Reporting

• Maintain a healthy pipeline of qualified opportunities with an average monthly close rate aligned to a £1.25m annual new business target.
• Provide accurate forecasts and insights to Directors and to support investor-grade reporting.

Partnership Building

• Cultivate mid-market C-suite and senior stakeholder relationships to position Ark as a strategic partner, not just a transaction or vendor.
• Support Ark’s brand presence at webinars, roundtables, and industry events to drive recognition and authority.

Cross-Functional Alignment

• Work with Marketing to refine campaigns and optimise lead generation.
• Partner with Customer Success to ensure seamless handover, onboarding, and long-term retention.

Key Performance Criteria

• Annual new business revenue: £1.25m (consulting + SaaS + managed services).
• Volume of qualified appointments generated and converted per month.
• Number of logos acquired in the £25k–£150k account range.
• Velocity of sales cycle (time to close).
• Contribution to pipeline growth in line with Investment -grade GTM targets.
• Client satisfaction at handover (NPS/CSAT).

What We Offer

• Competitive & tailored salary and benefits package
• Opportunities for professional development and career progression
• A collaborative and supportive work environment focused on achieving excellence in compliance, risk, and health & safety
• Working with our diverse range of clients in the built environment, including residential and commercial.
• A wide range of benefits including Private Healthcare plan, 5% matched pension plan, 4x salary life cover, 25 days holiday with option to increase via salary sacrifice, and Perkpal - perks and reward program.
• Social events with your colleagues.
• Professional Membership reimbursement.

The business is committed to creating a safe and compliant environment for our clients.

Apply today to be part of our mission in “Creating a Better World by Delivering Trusted Compliance Solutions.