CRM Manager

Our client is an innovative and rapidly growing company at the forefront of the energy transition. As a leading provider of net zero solutions and advisory services, they are playing a pivotal role in helping large organizations reduce their environmental impact and achieve sustainability goals.

Location: West London - Hybrid Working 3:2 and Flexi working 

They're seeking a CRM Manager to spearhead their HubSpot platform optimization during an exciting period of digital transformation. This is a strategic role where you'll work alongside industry-leading experts to build a best-in-class CRM that drives growth, insight, and exceptional customer engagement.

AS CRM MANAGER YOUR RESPONSIBILITIES WILL INCLUDE:

• Own end-to-end management  HubSpot CRM platform, ensuring optimal performance and data quality across all business functions
• Build advanced dashboards, reports, and automations that drive business insights and operational efficiency
• Establish robust data governance policies ensuring GDPR compliance and cross-functional process alignment
• Partner with Sales, Marketing, Customer Service, and Technology teams to translate business needs into scalable CRM solutions
• Lead continuous improvement initiatives, user training, and system integrations to maximize platform ROI

THE IDEAL CRM MANAGER WILL HAVE:

• Minimum 4 years' proven experience managing and optimizing HubSpot Customer Platform 
• Strong technical understanding of data architecture, integrations and workflow automation
• Experience in project management with ability to influence stakeholders at all levels
• Background in B2B sector or regulated industries preferred
• HubSpot certifications and basic development skills (Python/node.js) highly desirable

WHY JOIN THIS BUSINESS AS THEIR CRM MANAGER?

• Work with cutting-edge technology alongside expert teams in a fast-moving, innovative environment
• Shape the design of critical tech stack during an exciting period of business evolution
• Join a nimble organization that adapts quickly to change and values continuous improvement

Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.