Senior IP Engineer

We are seeking an experienced, Senior IP Engineer to lead our third-line engineering and network build teams. You’ll play a critical role in standardising the delivery of new services, managing resource allocation, ensuring technical consistency, and enabling seamless handover into live operations.

Previous management experience isn't a must have for this one.

You’ll be responsible for ensuring that infrastructure and project delivery align with operational readiness, compliance, and business efficiency, with a strong focus on SD-WAN deployment, Fortinet estate management, licensing, and vendor engagement.

Responsibilities:

Project Delivery & Service Transition:

• Own the end-to-end technical delivery of infrastructure projects into live service.
• Work with Solution Architects and Technical Design Authority to ensure new technologies meet through-life support standards.
• Validate configuration templates and ensure accurate metadata for ITSM and monitoring platforms.
• Ensure robust service transition processes with full documentation, operational readiness, and support protocols.

Major Incident & Escalation Management:

• Act as the technical lead for major incidents, chairing tiger teams and coordinating cross-functional comms with SDMs, engineers, and vendors.
• Oversee root cause analysis (RCA) and implement technical fixes to avoid repeat issues.
• Support the Network Operations Manager in bridging project and live operational gaps.

Team & Technical Leadership:

• Lead and manage the third-line (IP Engineering) and build teams responsible for network delivery and technical escalations.
• Drive consistency in build quality and configurations through gold standards and SD-WAN rollout playbooks.
• Oversee performance, training, and progression of the team, including skills planning for Juniper to Fortinet transition.
• Conduct regular 1:1s, appraisals, and maintain a dynamic training matrix aligned to certification goals (e.g., NSE certifications).

Licensing & Vendor Oversight

• Manage product licensing across the estate (Juniper, Fortinet), ensuring accuracy, risk awareness, and alignment with commercial planning.
• Work closely with procurement and commercial teams to maintain valid support contracts and avoid service disruption.
• Maintain effective working relationships with vendors (e.g. BT, Virgin, Neos) to manage external circuit and hardware escalations.

Essential skills/qualifications

• Proven leadership in managing engineering teams within telecoms or network service providers.
• Strong understanding of SD-WAN architectures and secure network delivery.
• Hands-on experience with Fortinet products, including FortiGate, FortiManager, FortiAnalyzer, and ideally FortiPortal.
• Experience delivering projects into operational service with clear documentation and handover.
• Confident in chairing technical incident bridges and leading cross-functional teams.
• Knowledge of ITIL v4, particularly in incident management, problem management, and service
• transition.
• Strong communication skills — capable of translating technical complexity into business-level language.
• Experience in managing and tracking licensing for network and security platforms.
• Familiarity with external circuit providers (BT, Virgin, Neos) and vendor engagement.

Apply now for an immediate interview.