Digital Operations Lead

Looking for a new challenge in 2025 as a Digital Operations Lead Join our team at Artery Digital!

Location: Sheffield, S2 4ER

Salary: £65k – £75k per annum

Job Type: Full-Time or Part-Time, Permanent

About Us:
 

Artery Digital has been around for 20+ years, creating design, animation, eLearning and digital solutions for healthcare and medical education agencies. We’re employee-owned, and 100% remote — with a team that’s smart, supportive and fiercely proud of the work we do.

Digital Operations Lead – The Role:

Until recently, the company was led by one person with a hand in almost every area: steering the ship, meeting clients, evolving processes, checking work, getting stuck in when deadlines were tight — and doing it all with a calm head and a sense of humour. That person is moving on (yes, it’s me), and we’re looking for someone who can be a central player in our senior team — steering projects, motivating people, and happily pitching in when deadlines are tight.

As Digital Operations Lead, you’ll be central to how we run, delivering projects smoothly, motivating the team, and helping shape the future of the business. It’s a mix of leadership, problem-solving, and hands-on involvement — ideal for someone who enjoys variety and isn’t afraid to roll up their sleeves when needed.

We’re looking for a rare kind of person to join us as a Digital Operations Lead. This isn’t your average “head of” job.

Digital Operations Lead– Key Responsibilities:

- Lead and support the team day-to-day, ensuring quality stays consistently high

- Evolve and improve how we work, including streamlining processes and adopting smarter tools

- Oversee delivery of projects in pharma and medical education — often fast-paced, always rewarding

- Manage and nurture client relationships, helping to grow accounts and spot new opportunities

- Contribute to business development and marketing activity

- Step in with hands-on support when needed (e.g. HTML emails, eLearning modules, design or animation tweaks)

- Foster a collaborative, motivated team culture built on trust and autonomy

Digital Operations Lead– You:

If you’re the sort of person who…

- Can motivate and lead a small, talented team

- Enjoys streamlining processes, including using AI to make things faster and smarter

- Has an eye for detail and high standards (and isn’t afraid to mark things up until they’re right)

- Can think on the spot with clients, suggesting creative, cost-effective digital solutions

- Is confident in new business and marketing conversations

- Can build trust in client meetings and brainstorm live

- Willing to jump in and help with hands-on work — from HTML emails to eLearning modules and design/animation tweaks — when needed (not all of these skills are required but beneficial)

- Stays calm under pressure and delivers at speed without dropping quality

- Mentors and supports others

- Ideally, has run or been close to running a small business or a similar leadership role

…then you’ll probably fit right in and we want to hear from you!

Digital Operations Lead- What we offer:

At Artery, we promote a working environment in which diversity is recognised, valued and encouraged. We acknowledge the diverse and multicultural nature of the UK workforce and society in general and we are committed to principles of fairness and mutual respect.

- A competitive salary and bonus scheme after probation

- Contributory pension scheme

- Employee ownership trust profit share (after 12 months)

- Generous holiday entitlement

- Flexible 100% remote working policy

- A healthy work life balance - occasional longer days required to meet client deadlines, but not the norm

- A supportive, trusting, and experienced senior team behind you

- Ongoing social events throughout the year

Send us something that shows why you’re the right fit for this Digital Operations Lead opportunity — your CV, portfolio, examples of work, even a short video if you want. We’re more interested in your ability, mindset and track record than how slick your cover letter is.