Customer Support

• Experience in a customer-facing role (mandatory);
• Experience with SaaS (Software as a Service) solutions is a plus (not mandatory);
• Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory);
• Strong communication and listening skills;
• Well-developed time management and prioritization skills;
• Structured “can-do” approach to open matters and tasks in a demanding environment;

• Methodical and conscientious documentation skills;

Willingness to develop while identifying opportunities over self-reflection.