SRE Lead (Banking/Financial)

Job Description:

• Our client is transforming their production support function into a full Site Reliability Engineering (SRE) model, and we’re looking for a hands-on SRE Lead to help establish and lead the SRE capability. We are looking for a hands-on SRE Lead to establish and lead the SRE function, ensuring operational excellence across production systems.

Key Responsibilities:

• Lead the SRE function across the engineering organisation and drive operational excellence across production systems.
• Define and implement the observability and monitoring strategy, including dashboards, alerting, SLOs, SLAs, and error budgets.
• Establish comprehensive monitoring coverage to ensure visibility into system health, infrastructure, and business-critical workflows.
• Drive adoption of AI-driven tools and automation for proactive system troubleshooting, incident triage, and root cause analysis.
• Lead and mentor a team of SRE Engineers embedded within engineering teams.
• Manage incident response processes, including on-call management and post-incident reviews.
• Collaborate with product and engineering teams to build reliability and observability into new systems.
• Monitor UI behaviour and end-to-end system performance, not just infrastructure metrics.

Essential Skills & Experience:

• Proven experience as an SRE Lead or Senior SRE in large-scale, high-availability production environments.
• Strong experience with observability and monitoring tools such as Datadog, Grafana, Prometheus, PagerDuty, or similar.
• Experience managing incident response, on-call processes, and post-incident reviews.
• Strong understanding of operational tooling for data ingestion and calculation pipelines, with the ability to detect anomalies in system behaviour.
• Ability to provide technical leadership and influence engineering stakeholders.

Nice to Have:

• Experience within financial data pipelines, index calculation, or capital markets systems.
• Exposure to AI/ML-based tools for anomaly detection and automated troubleshooting.
• Experience monitoring application-layer and UI behaviour, beyond infrastructure metrics.
• Experience building SRE practices in a greenfield or transformation environment.