Senior UX Researcher

Role Overview

Turn User Insights into Strategic Impact

• We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.

What You’ll Do

As a Sr. UX Researcher, you will:

• Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
• Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
• Present research readouts to client partners and executives to influence decision-making.
• Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.

What You Bring

• 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
• Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
• Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
• Experience designing and executing inclusive participant recruitment strategies.
• Basic understanding of effective design principles and how research informs UX and product decisions.
• Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
• Excellent storytelling and presentation skills that bring research to life and inspire action.

Mainly if you bring the following, you're a superstar in our eyes

• Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors.
• Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
• Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.

Join us if you’re ready to elevate user research into a strategic superpower and help shape experiences that truly matter.