Solution Design Engineer - Healthcare Solutions & Digital Design Delivery
Purpose:
The Solution Design Engineer is responsible for the development, governance and delivery of innovative healthcare technology solutions across customer accounts, healthcare construction projects and digital transformation programmes. This role plays a pivotal part in ensuring the successful design, implementation and ongoing evolution of integrated technology solutions that support clinical workflows, enhance patient safety and improve operational efficiency.
This is an exciting opportunity for a technically skilled professional with experience in healthcare technology, construction project environments and digital design delivery to help shape the future of connected healthcare solutionsA key aspect of the role is leading and developing Ascom UK's BIM strategy, promoting best practice and ensuring BIM and ISO 19650-compliant information management processes are embedded within project delivery. You will act as a subject matter expert, sharing knowledge across the wider business and supporting teams to deliver coordinated, compliant and high-quality design solutions.
What You'll Be DoingCustomer Account & Solution StrategyBuild strong, long-term relationships with customers & strategic partnersDevelop & maintain customer technology roadmaps & solution strategiesSupport strategic account planning, business development and tender activitiesEnsure solutions align with customer requirements, organisational objectives and product roadmapsContribute to the development of best-in-class design deliverables & service delivery standardsSolution Design & Technical EngineeringYou will be responsible for designing integrated healthcare technology solutions including: Nurse Call SystemsClinical Communication PlatformsStaff Safety SolutionsDECT & Wireless SystemsReal-Time Location Systems (RTLS)Alarm Management SolutionsHealthcare Messaging SystemsSafe Building TechnologiesSoftware and Integration PlatformsYou will also: Create functional and technical solution designsProduce Bills of Materials (BOMs), technical specifications and equipment schedulesDevelop system architecture diagrams and network designsDefine integration requirements and comprehensive design documentationEnsure solutions are secure, scalable, resilient & fit for purposeHealthcare Construction & Digital DeliverySupport healthcare technology projects through all applicable RIBA design stagesCoordinate designs with architects, contractors, M&E consultants, ICT providers and specialist suppliersReview architectural, services and construction drawings and specificationsParticipate in technical workshops, project reviews and design coordination meetingsEnsure technology infrastructure integrates effectively with building services and construction requirementsBIM & Digital EngineeringSupport BIM and digital engineering processes across healthcare projectsPromote ISO 19650 compliant information management practicesAssist with model coordination, information delivery planning and digital design reviewsContribute to BIM Execution Plans and digital delivery processesEnsure design information complies with project standards and information management requirementsRisk Compliance & QualityIdentify and mitigate technical and solution-related risksEnsure designs meet cybersecurity, clinical safety and applicable regulatory requirementsSupport product upgrades, software releases and technology change programmesContribute to continuous quality improvement initiativesWork in accordance with Health & Safety, Environmental, Information Security and Quality Management requirementsInnovation & Continuous ImprovementResearch emerging technologies, healthcare trends and customer requirementsSupport the development of new solutions, reusable templates and technical standardsProvide feedback to Product Management on market developments and customer needsDrive improvements in engineering processes, design quality and documentation standardsTechnical Infrastructure ExpertiseUnderstanding of: TCP/IP NetworkingLAN/WAN InfrastructureWireless NetworkingTelecommunications SystemsVoIP TechnologiesServer InfrastructureSystem IntegrationVirtualisation TechnologiesDigital Design & BIMWorking knowledge of: AutoCADBIM WorkflowsDesign CoordinationInformation ManagementISO 19650 PrinciplesConstruction Design Delivery ProcessesExperience & QualificationsEssentialAssociate Degree, HND or equivalent engineering, IT or telecommunications qualification3-5 years experience in a customer-facing technical engineering or solution design role3-5 years experience working with: Networking equipment Healthcare technology solutionsConstruction Environment Experience developing technical solution designs and associated documentationExperience providing customer technical support and consultancy servicesDesirableExperience supporting UK healthcare construction projectsExperience with BIM-enabled projectsKnowledge of ISO 19650 information management processesAutoCAD proficiencyBIM certification or demonstrable practical experience