E-Commerce Administrator

This is a varied administration role sitting within a small, close-knit E-Commerce team, reporting directly to the Head of E-Commerce. If you like having your hands in multiple projects and enjoy the mix of systems, people, and process, it's worth reading on.

What the role involves:

You'll be the day-to-day engine room of the E-Commerce function: managing and updating data across digital platforms, onboarding and supporting suppliers and members on the systems, handling helpdesk tickets, and supporting testing when systems are updated. Alongside this, you'll get exposure to reporting and analysis, building on that skill set as you settle into the role.

There's a genuine development path here. The role will start weighted toward admin and platform support, with the analytical side growing over time as you build confidence and the team works to free up more of your time for it. If you want a role where you can prove yourself on the practical side first and grow into analysis, this is built for that.

• Strong administration skills; comfortable managing multiple systems, priorities, and stakeholders at once
• Confident communicator; you'll be dealing directly with suppliers and members, so this needs to come naturally
• Solid Excel skills
• Organised, proactive, and happy working independently

Any exposure to Power BI or similar reporting tools is a plus, but not essential; if your admin skill set is strong, we'd rather teach you the analysis than the other way round. Digital or e-commerce experience is a bonus, not a requirement.

Someone reliable who takes ownership of their workload without needing to be chased. You'll be working closely across the business, so relationship-building and clear communication matter as much as the systems side. The company is growing, hits its targets, and rewards people when it does.

If this sounds like your kind of role, get in touch with your CV and we'll take it from there.