Client Services Contact Centre Representative - Manchester

Client Services Contact Centre Representative - Manchester

Atrium EMEA are looking for several Client Services Contact Centre Representatives to support a client in Manchester. You will be working in a call centre/contact centre environment, providing excellent client services, whilst processing a high volume of calls. Onsite role 4 days a week and 1 day remote. 12mths FTC/PAYE.

Essential:

* Previous experience in providing excellent customer and client services
* Able to process a high volume of calls each day
* Accurate data entry into databases and call logging software
* Liaise with internal teams to resolve queries
* Financial services/Insurance sector experience
* Previous experience working in a busy environment, with tight deadlines
* Good attention to detail and data precision
* Any knowledge across financial reports, trade data, wealth, securities, trade processing and reconciliation/reconciling data - helpful
* A willingness to build skills across various levels of experience within the operations function.
* An openness to career advancement through continuous learning and team rotation opportunities.

Click Apply now to be considered for the Client Services Contact Centre Representative - Manchester role