Receptionist/Coder (Anima)
Job summary
We are looking for a receptionist/Coder (we use anima) to join our friendly, busy practice. The hours will be approximately 32/37.5 hours per week.
This is a permanent position.
Annual salary to be discussed depending on experience.
Experience of GP reception and coding/System1 preferred but not essential.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Using Anima to process and code all medical correspondence coming into the practice.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
This is a very busy but rewarding position.
Main duties of the job
Responsible to senior receptionist/Practice Manager
The successful candidate will have excellent communication and organisational skills. Flexibility is imperative due to the nature of the role.
About us
A busy teaching practice with 16000 patients based over 3 sites.
We have 7 partners, 2 salaried GPs, 4 nurse practitioners, 9 practice nurses, Nursing Associate and HCAs and a good team of administrators and receptionists.
CQC good
Friendly, supportive team.
Good holiday package, starting at 5 weeks + bank holiday allowance + access to nhs pension
Job description
Job responsibilities
Responsible to senior receptionist/practice Manager
- Receiving patients consulting with members of practice team
- Make and receive calls as required.
- Take full messages when needed.
- Processing repeat prescriptions.
- Be able to cover all reception positions as necessary
- Process appointment requests for today, future appointments from patients by telephone and F2F.
- Deal with visits requests
- Dealing with general day to day queries.
- Scanning documents into patient records and code them via anima.
- Opening and closing of premises
- To deal with tasks and EDIs
- Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of practice area)
Person Specification
Qualifications
- GCSE grade A to C in English and maths
- Good communication skills
- Amspar,
- customer care,
- Previous experience of working in primary care
- Previous experience of coding or using Anima
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Auckland Medical Group
Address
The Old Firehouse
Watling Road
Bishop Auckland
County Durham
DL14 6RP
United Kingdom
Employer's website
https://www.aucklandmedicalgroup.co.uk/