Microsoft Security Operations Centre (SOC) Analyst - T2 & T3

Microsoft Security Operations Centre (SOC) Analyst – T2 & T3(Security Clearance Required)Preferred Location - NewcastleJob DescriptionThe SOC Analyst Team operates as a next‐generation, intelligence‐led Security Operations function, designed to deliver high‐quality, scalable 247 security monitoring and response.All SOC analysts participate in a 247 shift model, ensuring uninterrupted service coverage, while also contributing to detection improvement, automation feedback, and service optimisation when operational demand allows.Tier 2 – SOC AnalystTechnology Primary – Microsoft Sentinel & Service Now.Role PurposeTier 2 SOC Analysts represent the primary human analysis function, responsible for investigating escalated alerts and incidents that require human judgement, contextual understanding, and analytical depth.Key ResponsibilitiesPerform deep investigation of escalated alerts and incidents from automated Tier 1 workflowsValidate threats, scope impact, and determine severity using contextual analysisInvestigate across multiple data sources, including:SIEMEDR / XDRIdentity and authentication telemetryCloud and SaaS platformsCoordinate and execute response actions in line with:Defined playbooksClient‐specific requirementsIncident response proceduresMaintain clear, high‐quality investigation documentation and handover notesOperational ExpectationsOperate as part of a 247 shift rotaMaintain accountability for investigation accuracy and qualityEscalate complex or ambiguous cases to Tier 3 appropriatelyProvide structured feedback into:Detection tuningAlert quality improvementsAutomation optimisationContinuous Improvement ContributionsWhen operational demand allows, Tier 2 analysts are expected to contribute insight time to platform improvement activities, supporting the Platform Automation Lead through:Identification of repeatable investigation patternsFeedback on automation opportunitiesPlaybook refinement and improvementDetection logic tuning recommendations