Apprentice Compliance and Contract Administrator

Are you motivated, highly organised, detail-driven. This role places you at the centre of the learner journey, ensuring documentation, data, and funding requirements are accurate, timely, and audit-ready. You will support quality delivery while keeping systems, records, and processes running smoothly and professionally.

• Check and update learner and employer documentation to ensure compliance with funding body requirements and organisational learner and employer engagement processes, throughout the learner journey
• Produce learner and employer documentation
• Liaise with employers and learners to support the completion of  required documentation
• Undertake input of timely and accurate learner data and/or  documentation to meet compliance with contract and funding  requirements, ensuring all records are checked for accuracy and  updated on the management information system
• Support the update of electronic forms on the Management  Information System and e-portfolio system
• Maintain accurate and auditable records, including financial controls, ensuring contract and funding requirements are met
• Follow up destination and progression of all learners
• Support delivery partner access to data and reports within the  management information system
• Undertake Telephone surveys to gather learner feedback to support  quality improvement
• Undertake internal and external audits to ensure compliance with funding body, Ofsted and programme requirements
• Ensure that  learners are registered accurately and timely for their respective qualifications/end point assessment
• Support the End Point Assessment process ensuring all learners are registered on the relevant portals and submit to gateway timely
• Ensure that learners certification are recorded and processed  accurately and timely
• Support learning and programme evaluation through the collection,  analysis and reporting of learner and employer feedback
• Provide administrative support for and at Standardisation Meetings
• Deal with external queries, providing effective customer service
• Treat confidential information correctly
• Ensure that correspondence from the organisation is of the required  standard and tone
• Communicate effectively with team members and ensure that  problems are highlighted and actioned immediately
• Maintain up to date knowledge of funding requirements
• Operate information technology effectively, including Microsoft Office

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Initiative

• English GCSE, grade 4 (Essential)
• Maths GCSE, grade 4 (Essential)