HSE Audit Support Professional- Bilingual German/English

If residing within commutable distance to our office in Maidenhead, a hybrid schedule would be required (3 days in office, 2 days work from home). Candidates within commutable distance are preferred, but those outside of commutable distance (but still residing in England or Wales) may be considered on a remote basis.

This position requires being fluent in English AND German. Fluency in additional European languages is highly preferred.

Please note: this role requires full working rights in the UK without the need for current or future sponsorship.

SUMMARY

The QHSE Audit Support Professional plays a crucial role in guiding Avetta clients and contractor/supplier members through the pre-qualification and audit process, providing expert explanations and coaching on QHSE Audit requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support and Clarification: Proactive support and outreach for Avetta customers
• Create and enhance Avetta audit resources
• Provide clarification on gap assessments for contractor/supplier HSE management systems, programs, and protocols
• Apply risk and hazard assessment methodologies across various industries serviced by Avetta (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facility Management, Construction, Mining, Aviation, Transportation, Marine/Maritime Operations, and Rail)
• Coaching and Development: Coach contractors/suppliers in developing policies/procedures based on regulatory requirements
• Customer Interaction: Respond promptly to customer inquiries
• Handle and resolve customer concerns promptly and professionally
• Perform customer safety exposure and hazard verifications
• Record details of inquiries, comments, and complaints
• Record details of actions taken
• Communicate and coordinate with internal departments
• Follow up on customer interactions

IDEAL QUALIFICATIONS:

• Fluent in German and English.
• Education: Bachelor's degree in a relevant field preferred.
• Regulatory Knowledge: Proficient understanding of agencies such as EPA, MSHA, NFPA, NIOSH, ANSI, ISO, etc.
• HSE Experience: 8 years of industry QHSE experience is required.
• Technical Proficiency: Aptitude for learning online software systems; working knowledge of PC systems, preferably Windows.
• Communication Skills: Excellent professional communication skills, both written and oral; bilingual proficiency is a plus.
• Interpersonal Skills: Strong interpersonal skills with the ability to interact effectively with staff, members, and other stakeholders.
• Analytical Skills: Strong problem analysis and problem-solving abilities; attention to detail and accuracy.
• Time Management: Excellent time management skills; ability to work under intensive deadlines.
• Conceptual Thinking: Ability for conceptual thinking and understanding of other major areas of the company.
• Sales and Customer Service Knowledge: Understanding of sales, customer service, and business development to integrate concepts and theories.
• Team Collaboration: Ability to communicate and integrate information effectively in both one-on-one and group settings.