Netsuite Administrator e-commerce

An exciting opportunity has arisen for an experienced NetSuite Administrator with a background in e-commerce to join a growing technology team. This role will be the go-to position for all things NetSuite, owning configuration, daily operations, and system development. You’ll act as the primary point of contact for NetSuite-related issues, integrations, and improvements, ensuring the platform supports business needs efficiently and securely.PLEASE NOTE THIS IS NOT A FULLY REMOTE ROLE. 3 DAYS IN THE OFFICE REQUIRED.Key Responsibilities

• Act as the primary administrator for NetSuite across the business.
• Support integrations with platforms such as Shopify Plus, 3PLs, inventory systems, and payment processors.
• Customize and maintain dashboards, workflows, saved searches, reports, and custom fields.
• Collaborate with Finance, Operations, and IT to identify process improvements and translate requirements into technical solutions.
• Manage system upgrades, testing, and release management to minimize disruption.
• Monitor performance, troubleshoot issues, and liaise with external consultants or vendors when needed.
• Train internal users and create documentation for best practices.
• Ensure system and data integrity while maintaining compliance with internal controls.
• Manage user roles, permissions, and security settings.
• Evaluate and implement new features and modules to enhance business functionality.

The Ideal Candidate

• 2–5 years’ experience as a NetSuite Administrator, ideally within retail or direct-to-consumer e-commerce.
• Strong understanding of NetSuite modules including Financials, Inventory, CRM, and Order Management.
• Skilled in saved searches, dashboards, and reporting.
• Exposure to SuiteScript, SuiteFlow, or SuiteTalk APIs (advantageous).
• Proactive problem solver, comfortable working in a fast-paced and evolving environment.
• NetSuite Administrator Certification preferred.

What’s on Offer

• Competitive salary and company-wide bonus structure.
• Private medical insurance.
• Flexible working model (hybrid, 3 days office-based).
• 33 days holiday (inclusive of bank holidays).
• Additional day off on your birthday.
• 50% staff discount.