Sales Order Administrator

I am looking for a Sales Order Administrator to join a dynamic and growing tech company committed to delivering top-quality products and exceptional customer service. We are looking for a detail-oriented and proactive Sales Order Administrator to join our team and support our fast-paced sales operations.

Key Responsibilities:

• Process customer orders accurately and efficiently using CRM systems if relevant.
• Maintain up-to-date customer records and ensure all order details are correct.
• Liaise with internal teams (sales, warehouse, finance, etc.) to ensure smooth order fulfilment.
• Provide timely updates to customers regarding their orders, delivery times, and any delays.
• Handle customer queries and resolve any order-related issues.
• Support the sales team with administrative tasks as needed.
• Monitor inventory levels and coordinate with supply chain/warehouse teams as required.

Requirements:

• Previous experience in an administrative or sales support role.
• Strong attention to detail and excellent organisational skills.
• Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP/CRM systems is a plus.
• Excellent communication skills, both written and verbal.
• Ability to multitask and work under pressure in a fast-paced environment.
• A proactive and team-oriented attitude.

Please note this is a hybrid role - 2 days ideally in the office and 3 remote.