Agentic Commerce Account Director
ROLE LOCATION : This is a 4 day a week in-person role in either our London, UK, or Toronto, CA office.
About Azoma: Azoma is the category-defining company in Agentic Commerce Optimisation, helping the world's leading consumer brands increase their revenue from AI Shopping Agents such as Amazon Rufus, Walmart Sparky, ChatGPT, Gemini, and more. Our current customers include Mars, Unilever, L'Oréal, Reckitt, etc.
The Role: We're seeking a Client Outcome Architect who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You'll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high-value programs for global brands.
Key Responsibilities:
- Coordinate cross-functional teams to deliver optimization projects on time and within scope
- Develop and refine operational workflows for enterprise-scale deployments
- Analyze performance metrics and translate data into actionable client recommendations
- Build strong relationships with brand managers and digital teams at major FMCG companies
- Contribute to product development based on client feedback and market needs
What We're Looking For:
- 4-6 years of experience brand-side in the Amazon ecosystem at a leading CPG
- Proven track record in managing digital shelf strategies
- Deep understanding of Amazon and other marketplace dynamics, SEO, and content optimization
- Experience with enterprise clients and managing multiple stakeholder relationships
- Strong analytical skills with ability to derive insights from complex data sets
- Excellent project management and communication abilities
- Experience with AI tools, automation, or emerging commerce technologies
What You'll Get:
- Opportunity to shape the future of AI commerce at a category defining company
- Work directly with the world's most recognizable consumer brands
- Competitive compensation and growth opportunities