IT Support Specialist - Onsite

Company description:

B. Braun Melsungen AG

Job description:

The role

Are you passionate about technology and ready to make a real impact? At B. Braun, we’re looking for a proactive and approachable IT Support Specialist to join our team. If you thrive on solving problems and enjoy working with people —this could be your next career move!

Key Details:

Location: Office working. 4 days a week working in our Head Office, Sheffield, S35 2PW, and 1 day a week at our other UK sites.

Working Hours: 37.5 Hours, Monday to Friday between the hours of 8:30am – 5:30pm

Contract: Permanent

Why Join Us?

You’ll be part of a collaborative IT team that supports a wide range of stakeholders across our UK operations. From setting up devices to troubleshooting complex issues, your work will help keep our business running smoothly and our people connected.

What You’ll Be Doing:

• Provide hands-on support for IT workplace infrastructure, end-user devices, and applications
• Configure, install, and maintain hardware and software across office and remote setups
• Troubleshoot and resolve technical issues across multiple UK sites
• Deliver first-level IT support via phone, email, helpdesk, and in person
• Collaborate on IT projects including system upgrades and new tech rollouts
• Deliver IT training to new starters and update documentation and knowledge bases

What you’ll need to succeed:

• Experience in IT support or helpdesk roles, ideally with varied stakeholder interaction
• Working knowledge of Windows OS and workplace technologies
• Familiarity with Microsoft Apps like Office, Sharepoint and OneDrive, as well as helpdesk ticketing system would be beneficial.
• A customer first mindset
• Ability to provide clear instructions to users with varying levels of technical understanding
• Team player with the ability to work independently and manage time effective
• Full UK driving license (essential for travel to other sites)

What you get in return:

• 27 days annual leave plus bank holidays
• Discretionary annual bonus scheme
• 7% employer pension contribution
• 3x Salary life assurance
• Group income protection scheme
• Enhanced sick pay and family friendly payments
• Private medical insurance
• Health and wellbeing programme
• Employee assistance programme
• And much more...

Apply now! We look forward to receiving your application! #WeAreTeamBB

At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered.

Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form.