2nd Line IT Support

2nd Line IT Support Wembley - on-site only 3 month FTC £30,000-£35,000 (pro rata) Excellent opportunity for a 2nd Line Support Engineer to join a multinational organisation offering a Monday to Friday Support role, a friendly and welcoming team environment, and the chance to further develop your skillsets! In this role you will respond to support requests via phone, email, and an internal ticketing system. You'll support hardware, software, and network issues, configure desktops, laptops, mobile devices, etc. You'll support with everything from password resets through to training teams on IT Systems. This is a fully office-based position, Monday to Friday, 9am-5pm. The ideal candidate will be a 2nd Line Support Engineer with good communication skills. You'll have to familiar with Windows 10/ 11 environments, Windows 2016, 2019, and 2022 server environments, have general MS Office support skills. There's an ongoing Windows 11 deployment so experience with a similar project is useful. Other skills required include: SharePoint, understanding of TCP/ IP, DNS, DHCP, VPN, and troubleshooting WAN/ LAN connectivity issues. Candidates must be based within a commutable radius of Wembley. This is a fantastic opportunity to join a major multinational offering an interesting position, further development of your skillsets, and a warm and welcoming team environment! The Role: *2nd Line Support *Fully office based in Wembley *Monday to Friday *9am-5pm The Person: *2nd Line Support experience *Windows environment - 10/ 11, server 2016, 2019, and 2022 *Windows 11 deployment *SharePoint, understanding of TCP/ IP, DNS, DHCP, VPN, WAN/ LAN *Commutable to Wembley 5 days a week Reference Number: BBBH260099 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.