BAU Process Analyst
Location(s): UK, Europe & Africa : UK : London || UK, Europe & Africa : UK : Leeds BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: BAU Process Analyst Location: London - We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Grade: GG09 – GG11 Referral Bonus: 5000 What You’ll Be Doing We are seeking an experienced IAM BAU Process Analyst to support the operational Identity and Access Management (IAM) processes for National Highways. This role plays a key part in transitioning IAM capabilities into business-as-usual (BAU) operations, ensuring alignment with defined service KPIs and supporting the Head of Identity in maintaining secure and efficient access management.
- Support the delivery and ongoing operation of IAM processes including Joiner, Mover, Leaver, and access management.
- Collaborate with stakeholders to ensure IAM services meet business needs and performance targets.
- Identify and resolve non-technical IAM issues impacting service delivery. Provide input to improve IAM service design and operational efficiency.
- Minimum 5 years’ operational process analysis and business support within similar environments.
- Strong understanding of IAM platforms, standards, and business processes. Proven experience supporting identity lifecycle processes (JML).
- Ability to influence and contribute to IAM service delivery improvements.