Lead Change Manager - Product Sector SME

Lead Change Manager - Product Sector SME

JOB BAND: E
CONTRACT TYPE: Permanent, Full-time
DEPARTMENT: Product Group Transformation
LOCATION: Hybrid - Office base can be London / Salford / Glasgow / Cardiff / Newcastle
PROPOSED SALARY RANGE: £70,000 - £80,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

We're looking for a seasoned and strategic Lead Change Manager to join the BBC Product Group's Transformation team. This is a pivotal role driving forward our Product Strategy ambitions and shaping the future of how we deliver value to audiences through modern, product-led ways of working.

You'll lead a significant programme of change, navigating complex stakeholder landscapes with competing priorities to align transformation efforts with our strategic goals.
Drawing on your background in digital product organisations and possibly management consultancy, the ideal candidate will bring a deep understanding of how to embed change in product environments that are fast paced, iterative, and customer focused. You will leverage expertise in digital transformation, product management, or tech startups to ensure we deliver impactful results.
You'll be a proactive leader, confident in challenging assumptions, proposing innovative solutions, and finding the right balance between creativity and pragmatism. You'll have excellent communication skills, be highly organised and can collaborate across diverse teams to ensure clear, consistent messaging throughout the transformation journey.
This role requires a self starter with a 'can do' approach, who is comfortable working at pace, and has the ability to turn complex problems into actionable solutions and next steps. You will be at ease with both technical and non technical experts and know how to collaborate with others to get the best results. We work in fast moving, often ambiguous environments, so we're looking for someone who can adapt quickly and can bring clarity and momentum when things are uncertain.
We offer flexible working arrangements, so you can find a balance that works best for you. Please indicate your preference in the flexible working question during your application. While there's no obligation to raise this at the application stage, we'll discuss flexible working options further during the offer stage.

Be part of a small, friendly team at the forefront of product led transformation at the BBC. We operate at pace, supporting executive leaders to deliver meaningful change that aligns with our public service mission. From operating model improvements to organisational design, our work shapes how the BBC serves millions. You'll thrive in a collaborative, fast paced environment where change is constant and your ability to adapt and drive impact is valued.

• Lead and manage transformational change for Product Group.
• Shape and deliver change strategies that align with the BBC's Product Strategy and transformation roadmap.
• Develop and implement change plans, including communications, training, culture and stakeholder engagement strategies.
• Monitor and evaluate change effectiveness, using feedback, data, and KPIs to iterate and improve.
• Collaborate with HR, Comms, and Product teams to ensure change is embedded across systems, processes, and culture.
• Work closely with senior leaders and cross functional teams to align and drive change.
• Effectively manage relationships with key stakeholders, influencing decisions and maintaining buy in across senior management.
• Drive alignment between teams, ensuring smooth collaboration and clear communication.

• A relevant change qualification, e.g. ACMF, APMG - Change Management Practitioner, Prosci ADKAR Model or equivalent.
• Has managed at least five change programmes of significant length, each with substantial impact across multiple business areas.
• A strong track record of successfully leading large scale transformation change, in a product led or digital environment.
• A strong understanding of product management principles and digital transformation, with the ability to translate these into actionable strategies.
• Proven experience influencing senior leaders, managing stakeholders, and building trusted relationships.
• The ability to thrive in a fast paced, dynamic environment, adapting to shifting priorities and handling ambiguity.

• An appreciation of changing technology across the media and product industry.
• Experience leading organisational design or operating model changes.
• Comfort with public sector contexts, especially where change must balance innovation with accountability.

If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

For any general queries, please contact:

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact