Business Analyst / Product Owner

Business Analyst / Product Owner - Health TechnologyContract 3months + possible permLocation: Hybrid (Canary Wharf & Remote)Reports to: Head of Product / Programme DirectorAbout the RoleOur Client is building the future of connected healthcare - empowering patients and clinicians through seamless, secure, and intuitive digital experiences.As the Product Owner / Business Analyst, you'll sit at the intersection of product strategy, user experience, and delivery execution.You'll take ownership of a patient portal and online doctor application, driving clarity across requirements, managing stakeholders, and ensuring every release genuinely improves the patient journey. Confident, articulate, and hands-on, you'll be as comfortable leading workshops in Canary Wharf as you are working remotely to refine requirements and shape sprint backlogs.Key ResponsibilitiesProduct Ownership* Define and maintain a clear product roadmap for patient-facing and clinician-facing digital tools.* Translate strategic objectives into actionable user stories, epics, and acceptance criteria.* Prioritise and manage the product backlog, balancing user needs, compliance, and delivery timelines.* Represent the user's voice throughout design and development, ensuring accessibility, simplicity, and security.* Measure product success through KPIs, adoption metrics, and patient experience data.Business Analysis & Requirements Leadership* Lead requirement-gathering workshops with clinicians, patients, developers, and regulatory teams. Clear communication and a confident speaker are required.* Capture and document detailed business and technical requirements, ensuring traceability and alignment to compliance standards (e.g. GDPR, NHS Digital guidelines).* Map and optimise patient journeys and operational workflows.* Support UX/UI design by providing structured insights into user needs and constraints.* Collaborate with engineering to ensure functional and non-functional requirements are implemented effectively.Stakeholder & Delivery Engagement* Partner with clinical leads, compliance officers, and technology teams to balance innovation with safety and governance.* Facilitate workshops and playback sessions that foster alignment and shared understanding.* Translate complex healthcare processes into clear, testable requirements.* Ensure timely and high-quality delivery through close collaboration with development, QA, and operations teams.What You'll Bring* 5+ years' experience as a Product Owner, Business Analyst, or hybrid of both - ideally in digital health, medtech, or regulated industries.* Proven ability to lead workshops and engage confidently with both business and technical stakeholders.* Deep understanding of Agile delivery practices and user-centred product design.* Strong communication skills - able to translate technical detail into business language, and vice versa. Able to manage both Stakeholders and Peers.* Experience managing complex requirements across web and mobile platforms.* Working knowledge of data privacy, patient consent, and healthcare interoperability (FHIR, HL7, etc.) is a strong plus.* Proficiency with Jira, Confluence, Miro, or Lucidchart for backlog and documentation management.Desirable* Previous experience in NHS, digital health startups, or telemedicine platforms.* Familiarity with clinical workflows or EMR/EHR systems.* Certification in Product Ownership or Business Analysis (CSPO, PSPO, CBAP, etc.).What's on Offer* Hybrid working model - Canary Wharf office presence balanced with remote flexibility.* The chance to shape the future of digital healthcare, directly improving patient outcomes.* A collaborative, forward-thinking culture that values openness, experimentation, and accountability.* Competitive compensation and opportunities for career growth in a rapidly evolving sector.In Return:Starting with a contract of 3 months at a Competitive Salary of £60-70,000PR (dependent on experience) with a possible opportunity to extend to permanent employment in 2026.Good company benefits.