Digital Support & Transformation Apprentice
We're looking for an Apprentice to join our team and help support exciting digital projects across the UK and Ireland. You'll gain hands-on experience with e-commerce platforms, AI tools, business systems, digital marketing, and data analytics while working towards a recognised Digital/IT apprenticeship qualification.
Role
- Supporting and improving our websites, digital platforms, and online customer experience.
- Learning how AI and digital tools can improve business processes and efficiency.
- Assisting with digital marketing activities, including website content and SEO.
- Helping analyse website performance, customer behaviour, and online sales data.
- Supporting digital projects and system improvements across the business.
- Working with business systems such as Microsoft Dynamics 365, CRM, and e-commerce platforms.
- Collaborating with teams across sales, marketing, operations, and IT.
- Assisting with data management, reporting, and process improvements.
Training
Why choose AI & Digital Support?
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
- Accelerate AI adoption.
- Streamline productivity.
- Champion innovation.
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
- Microsoft 365.
- Microsoft Copilot.
- SaaS (Software as a Service) applications.
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
- Apprenticeship Standard
- Data technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- 8am - 5pm, Monday to Friday (one hour lunch break).
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Monday, 20th July 2026
- Start Date
- Monday, 27th July 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
Qualifications
- 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
- Maths & English GCSE, grade 3+ (D or above) (Essential)